A-LIGN

PartnerOperationsManager

Somerset, New Jersey, United States; United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Partner Operations Manager at A-LIGN. Skills: Partner Operations, Process Optimization, Cross-functional Coordination, Performance Analysis. Drive execution and optimization of Revenue and Sales Operations initiatives. Ensure seamless Partner Operations”

What You'll Achieve.

Deliver operational excellence; Provide actionable insights; Strengthen partner-driven revenue growth

Industry & Context.

Problems you'll solve

Solutions-oriented professional; Resolve partner issues

What They're Looking For.

Must Have

3+ years of experience in marketing operations, partner operations, GTM operations, or a related function, Proven ability to operate and optimize established programs, with a focus on incremental process improvement, Proficiency with CRM platforms and reporting tools, Project management skills and ability to multitask effectively, Analytical mindset with Excel/Google Sheets skills, Excellent written and verbal communication abilities, Highly organized, detail-oriented, and proactive, Experience working cross-functionally in a fast-paced organization, Prior experience in the cybersecurity, technology, or audit industry, Familiarity with channel/partner programs or alliances, Experience with Salesforce, Experience with partner relationship management (PRM) tools, At least 3 +years of experience in Marketing, Business, or a related field

Nice to Have

Experience with Crossbeam

What You'll Do.

Drive execution and optimization of Revenue and Sales Operations initiatives

Ensure seamless Partner Operations

Optimize existing processes

Enhance partner program performance and engagement

Operationalize new partner program launches

Manage partner program calendar

Align marketing activities with company objectives

Manage core partner program tools

Maintain data integrity and reporting accuracy

Support marketing team in coordinating campaign launches

Serve as primary point of contact for internal and external partner teams

Onboard new partners and manage partner lifecycle processes

and analyze partner program performance metrics

Support coordination of joint go-to-market planning

Maintain and improve partner enablement resources

Resolve partner issues and support deal execution

Oversee service delivery escalations involving partners

How You'll Work.

Team & Collaboration

Operate cross-functionally; Serve as key liaison between internal teams (Sales, Marketing, Leadership) and external partners; Collaborate with Leadership, Sales, and Marketing; Coordinate with the marketing team; Serve as partner operations liaison across sales, content, and product teams; Serve as primary point of contact for internal and external partner teams; Work closely with internal teams

Communication Scope

Excellent written and verbal communication abilities; Timely communication

Process & Methodology

Project management skills, Ability to multitask effectively, Manage partner program project statuses

Full Job Description

About the Role The Partner Operations Manager is responsible for driving the execution and optimization of Revenue and Sales Operations initiatives, with a dedicated focus on the partner ecosystem. You will operate both independently and cross-functionally to ensure seamless Partner Operations, optimize existing processes, and enhance partner program performance and engagement. Serving as a key liaison between internal teams, such as Sales, Marketing, and Leadership and external partners, the role requires a highly organized, analytical, and solutions-oriented professional who can balance operational rigor with a mindset for incremental improvement. A-LIGN will rely on this individual to deliver operational excellence, provide actionable insights, and identify opportunities to strengthen partner-driven revenue growth in a fast-paced environment. Reports to VP of GTM Operations Pay Classification Full-Time, Exempt Responsibilities Collaborate with Leadership, Sales, and Marketing to operationalize new partner program launches Support partner marketing planning and execution by managing the overall partner program calendar, ensuring partners are engaged at the appropriate cadence and frequency, and coordinating with the marketing team to align activities with company objectives Manage core partner program tools including the CRM (Salesforce), partner portal, content management tool (Highspot), project management platform (Asana), and partner ecosystem platform (Crossbeam), maintaining data integrity, reporting accuracy, content accuracy and relevance, and partner program project statuses Support the marketing team in coordinating campaign launches, webinars, events, and digital initiatives, serving as the partner operations liaison across sales, content, and product teams Serve as a primary point of contact for internal and external partner teams, ensuring timely communication and support Onboard new partners and manage partner lifecycle processes Track, report, and a

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