Everpure
Technology
PartnerOperationsAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Partner Operations Analyst at Everpure. Skills: Partner operations, Channel sales, Incentive programs. Own operational support lifecycle for partners. Own operational support lifecycle for PAMs”
What You'll Achieve.
Eliminate friction points; Ensure high data integrity; Impact global channel revenue velocity; Improve partner satisfaction metrics
Industry & Context.
Analytical problem solving
What They're Looking For.
Must Have
Foundational knowledge of partner ecosystems, Foundational knowledge of channel sales workflows, Foundational knowledge of revenue operations, Proven ability to interpret program policies, Proven ability to enforce program policies, Mastery of data manipulation in Excel, Mastery of data manipulation in Google Sheets, Experience navigating Salesforce, Experience navigating partner portals, Clear communication skills, Concise communication skills, Stakeholder management skills, Ability to align Finance teams, Ability to align Sales teams, Ability to align IT teams, Exceptional attention to detail, Ability to validate data sets, Ability to identify risk trends, Ability to maintain documentation for audit readiness
Nice to Have
Experience with Salesforce, Experience with partner portals
What You'll Do.
Own operational support lifecycle for partners
Own operational support lifecycle for PAMs
Resolve inquiries regarding incentives
Resolve inquiries regarding platform access
Identify systemic trends to improve satisfaction
Evaluate partner program exception requests
Manage partner program exception requests
Collaborate with channel leadership on exceptions
Enforce policy compliance
Maintain business agility
Reconcile performance data
Validate performance data
Partner with Finance on payouts
Ensure precise incentive payouts
Ensure audit-ready incentive payouts
Ensure timely incentive payouts
Collaborate with IT engineering teams
Eliminate workflow bottlenecks
Execute User Acceptance Testing
Engineer recurring data models
Engineer ad hoc data models
Provide visibility into exception trends
Provide visibility into operational risks
Provide visibility into process efficiency gains
How You'll Work.
Team & Collaboration
Cross-functional teams; Channel leadership; Finance teams; Sales teams; IT teams
Communication Scope
Clear communication; Concise communication
Full Job Description
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Partner Operations Analyst, you will fuel the growth of our global partner ecosystem by turning operational complexity into an exceptional partner experience. Acting as the critical bridge between partners, channel sales leaders, and IT, you will own the governance, incentives administration, and systems refinement that allow our network to thrive. Your mission is to eliminate friction points and ensure high data integrity, directly impacting global channel revenue velocity and partner satisfaction. WHAT YOU'LL DO Champion the Partner Experience: Own the operational support lifecycle for partners and Partner Account Managers (PAMs), resolving inquiries regarding incentives and platform access while identifying systemic trends to permanently improve satisfaction metrics. Govern Program Integrity: Evaluate and manage high-impact partner program exception requests—such as tier changes and payout attributions—collaborating with channel leadership to enforce policy compliance while maintaining business agility. Administer Global Incentive Programs: Reconcile and validate complex performance data across Salesforce and Google Sheets, partnering directly with Finance to ensure precise, audit-ready, and timely incentive payouts. Drive Systems and Process Automation: Collaborate with IT engineering teams to isolate bugs, eliminate workflow bottlenecks, and execute User Acceptance Testing (UAT) for system enhancements that scale partner portal capabilities. Deliver Actionable Operational Insights: Engineer recurring and ad hoc data models to provide channel stakeholders with clear
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