PartnerManager

Trupanion is a leading global provider of health insurance for cats and dogs, founded in Canada, and headquartered in Seattle, USA. Our mission is to help the pets we all love receive the veterinary care they need and deserve. PetExpert became part of Trupanion in 2022 and we are working to help ensure more pets are protected by us! PetExpert by Trupanion's operational center of excellence is based in Prague and offers pet insurance products for the Czech Republic and Slovakia. With veterinarians at the heart of our proposition, we develop technology led solutions to ensure our members, their pets and their veterinarians, experience unparalleled customer service. We offer a collaborative, informal and pet-friendly environment where everyone is encouraged to be the best version of themselves. The Position: Reporting to the Veterinary Channel Manager, the Partner Manager's primary objective is to drive pet insurance leads and subsequent sales through collaboration with veterinary clinics. Fundamental to success in the role is the ability to build robust relationships and demonstrate the benefits of insured pets for the veterinary clinic, its technical and support staff, as well as clients and their pets; and in so doing gain firm commitment to use PetExpert’s sales tools to consistently introduce uninsured owners to the business. Developing a thorough understand of business operations, the Partner Manager is also expected to ensure clinics are conversant with PetExpert’s web and integrated system solutions that support lead generation, claims submission and medical record collection, trouble-shooting internally and externally as necessary, and are the key point of contact for queries and service issues from veterinary partners. Key Responsibilities: * To identify, recruit and develop veterinary clinics to deliver agreed lead generation and sales goals * Once ‘active’, to manage veterinary clinics to maintain consistent sales performance * To support veterinary clinics