Redcare Pharmacy

e-pharmacy

PartnerHubManager(m/f/d)

€65–85k ~AI est. Cologne, Germany FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Partner Hub Manager (m/f/d) at Redcare Pharmacy. Skills: Partner journey, Self-service experience, User stories, Platform improvements. Own end-to-end partner journey. Improve self-service experience”

What You'll Achieve.

Reduce onboarding times; Minimize manual dependencies; Increase self-service adoption; Reduce manual onboarding efforts

Industry & Context.

e pharmacy
Problems you'll solve

Analytical mindset; Data-driven insights

What They're Looking For.

Must Have

3 years of experience in Product, Platform or Marketplace environment, Hands-on experience with self-service platforms or partner-facing tools, Understand digital user journeys, Structured and analytical mindset, Solid understanding of technical systems and platform logic, Collaborate with stakeholders across Business and Tech functions, Value open exchange within international teams

What You'll Do.

Own end-to-end partner journey

Improve self-service experience

structure and prioritize requirements

Translate business requirements into user stories

Define and monitor relevant KPIs

Identify opportunities for automation

Improve partner experience

How You'll Work.

Team & Collaboration

Cross-functional collaboration; International teams

Process & Methodology

Roadmap, User stories

Full Job Description

About Redcare Pharmacy: As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today. About the role: As a Partner Hub Manager, you will play a key role in shaping and continuously improving our Seller Central / Partner Hub as a scalable self-service platform for marketplace partners. Working at the intersection of Business, Product and Tech, you will translate operational requirements into structured user flows and platform improvements that create a seamless partner experience. In this role, you will have a direct impact on reducing onboarding times, minimizing manual dependencies and increasing self-service adoption across the partner journey. Particularly exciting is the opportunity to identify automation and product improvement potentials through data-driven insights while continuously enhancing the overall partner experience. About your tasks: * You own the end-to-end partner journey within the Seller Central / Partner Hub and continuously improve the self-service experience for marketplace partners. * You collect, structure and prioritize requirements from Business Development, Technical Integration, Customer Success and direct partner feedback. * You translate business requirements into clear user stories, problem statements and user flows while collaborating closely with Product and Tech teams. * You define and monitor relevant KPIs such as onboarding speed, self-service adoption, seller NPS and ticket reduction to drive continuous optimization. * You identify opportunities for automation and process improvements to reduce manual onboarding efforts and improve the partner experience. ## Qualifications About you: * You bring at lea

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