The Heart Of This Journey And Together

financial services

PartTimeTeller

$30–30k Everett, Massachusetts, United States PART TIME
The Brief

“Part Time Teller at The Heart Of This Journey And Together. Skills: customer service, Cash Handling, processing transactions. assisting with various financial needs. processing transactions”

What You'll Achieve.

minimize risk; defend against fraud; deepen customer relationships

Industry & Context.

financial services
Problems you'll solve

resolve concerns; escalate complex issues for timely resolution; Ability to identify and escalate concerns of risk to appropriate channels

Eligibility Requirements

Frequent minimal physical effort such as sitting, standing and walking is required for this role., Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

What They're Looking For.

Must Have

6+ Months Cash Handling experience, 6+ Months Demonstrated customer service experience, Excellent customer service skills and a passion for helping others, Ability to identify and escalate concerns of risk to appropriate channels, Ability to follow directions, policies, and procedures, Effective listening and communication skills, Comfortable in using digital tools and technology to enhance customer engagement, Energetic, organized and able to multi-task in a fast-paced, changing environment, Understands the necessity and value of accuracy and attention to detail, Computer proficiency and basic math skills, Ability to work branch hours, which can include weekends and evenings

Nice to Have

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education, Experience in Microsoft Office products

What You'll Do.

assisting with various financial needs

processing transactions

Provide an elevated level of exceptional customer service by welcoming customers

minimizing wait times and assisting with their banking needs

Handle cash and maintain accurate cash drawer balances

Adhere to all bank policies and procedures

including compliance and risk management protocols to prevent fraudulent situations

Recognize opportunities and cross-sell bank products to deepen customer relationships

Engage customers and leverage digital tools to educate them on self-service options

Assist with custodianship

and other operational tasks

Maintain a clean and organized work area

to create a welcoming environment for customers

Responsibilities may extend to supporting nearby branch locations based on business necessity

How You'll Work.

Communication Scope

Effective listening and communication skills

Free ATS check

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