Knix
Toronto Premium Outlets
PartTimeTeamLead(TorontoPremiumOutlets)
“Part-Time Team Lead (Toronto Premium Outlets) at Knix. Skills: Sales, Customer service, Team leadership. Create a comfortable, inclusive, and uplifting end-to-end experience. Coach and develop Sales Associates”
What You'll Achieve.
Drive consistent performance; Exceed their targets; Deliver first-class customer experiences; Ensure we never leave a sale on the table
Industry & Context.
Conflict resolution; De-escalate challenging situations
Work authorization in Canada, 18 years of age or older, Flexible to work evenings, weekends, and holidays
What They're Looking For.
Must Have
Proven experience in a lead or senior role, Ability to lead, coach and motivate a team, Demonstrated ability to use KPIs and sales insights, Ability to lift and handle packages weighing up to 25lbs, Ability to move efficiently through the store for long periods of time
Nice to Have
2+ years’ experience in an apparel or lifestyle retail brand environment
What You'll Do.
and uplifting end-to-end experience
Coach and develop Sales Associates
Dominate your assigned selling periods
Use real-time data and KPIs to coach associates
Actively listen to customers' unique needs
Guide customers to the right Knix products
Ensure team effectively communicates product expertise
Confidently navigate challenging interactions
Support staff training
Support visual merchandising
Support general operational needs
How You'll Work.
Team & Collaboration
Support teammates; Coach peers
Communication Scope
Product guidance; Product expertise
Applying for this Part-Time Team Lead (Toronto Premium Outlets) role?
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