PartTimeSalesAssistant

Flannels is the ultimate luxury fashion destination for men and women, showcasing a curated selection of over 200 global designer and contemporary brands. Known for timeless style and attention to detail, we deliver an elegant, modern luxury experience both in-store and online. As a Sales Assistant , you’ll deliver a premium shopping experience, connecting with customers, offering expert product guidance, and helping maintain our luxury standards on the shop floor. You’ll play a vital part in creating a warm, stylish, and customer-focused environment from the moment we open. What You’ll Get * Competitive Pay * Staff Discount across all Frasers Group brands * Progression Opportunities across our fast-growing retail network * Premium Working Environment in a new, luxury retail space * Training and Development to help you succeed * Greet all customers with warmth, confidence, and professionalism. * Ask open-ended questions to understand customer needs. * Recommend and locate suitable products, staying up to date on current collections and trends. * Share information about in-store promotions and loyalty benefits. * Handle cash and card transactions accurately. * Maintain a high standard of store presentation and cleanliness. * Support replenishment and ensure the shop floor is ready for trading each day. * Deliver consistent, high-level customer service in line with the Flannels brand. * Actively offer add-ons and alternative product suggestions where appropriate. * Ensure full compliance with all Flannels policies and procedures. ## Qualifications * Confident, enthusiastic, and motivated to deliver results. * Excellent communication and interpersonal skills. * Customer-focused, with a passion for delivering exceptional service. * Team player who thrives in a fast-paced retail environment. * Reliable, flexible, and willing to adapt to changing business needs. * Fashion-aware with a strong interest in designer and contemporary brands. ## Additional Information At Flanne