Algonquin College
ParttimeReceptionist,HealthServices(7monthscontract)
“Part-time Receptionist, Health Services (7- months contract) at Algonquin College. Skills: Customer service, Medical office assistance, Communication. Provide accessible, friendly and efficient customer service for students and staff.. Act as the first point of contact for all phone calls regarding booking appointments for medical care.”
Industry & Context.
This position requires regular on-site work at Algonquin College 's Woodroffe (Ottawa) Campus.
What They're Looking For.
Must Have
Two (2) year diploma or equivalent – preferably in Medical Office Administration, Minimum of three (3) years’ experience in a “high demand” medical office setting, Excellent oral communication skills in order to communicate with clients/patients, physicians and other clinic, Computer skills with knowledge of Adobe, Microsoft Suite, and Outlook Email, Ability to work under pressure in a very busy office, Ability to work flexible hours
Nice to Have
Familiarity with Electronic Medical Record software such as PS Suite, Experience creating Custom Forms in PS Suite, Experience with Ocean technologies, by Cognizant MD
What You'll Do.
friendly and efficient customer service for students and staff.
Act as the first point of contact for all phone calls regarding booking appointments for medical care.
Relay messages to nurses and doctors.
Handle requests for medical test results and reports.
Process requests for copies of medical charts.
Handle points of sale.
Correspond with patients.
Provide medical office assistance to the medical team.
Assist patient registration and consent process.
Assist the department staff with statistics of department activity level and client satisfaction surveys.
How You'll Work.
Team & Collaboration
Work as part of a team.; Relay messages to nurses and doctors.; Provide medical office assistance to the medical team.; Assist the department staff with statistics of department activity level and client satisfaction surveys.
Communication Scope
Excellent oral communication skills
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