Kolmac Integrated Behavioral Health
Healthcare
Part-timePatientAccessSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Part-time Patient Access Specialist at Kolmac Integrated Behavioral Health. Skills: Patient access, Medical office, HIPAA compliance. Manage scheduled appointments. Check in patients”
Industry & Context.
Adapt to changing priorities
Monday - Thursday 10a-3p, In person part time
What They're Looking For.
Must Have
Three plus years experience medical office setting, Working knowledge medical insurance plans, Knowledge Microsoft Office products, Valid drivers license
Nice to Have
Five plus years experience medical office setting, Advanced experience Microsoft Office products
What You'll Do.
Manage scheduled appointments
Alert staff to patient presence
Direct walk-in patients
Collect relevant patient information
Maintain HIPAA compliance
Manage incoming telephone calls
Represent agency as first point of contact
Follow systems and procedures
Adhere to operating practices
Adhere to record-keeping systems
Adhere to forms control
Adhere to budgetary requirements
Manage co-pay amounts
Manage self-pay amounts
Document amounts received
Alert patients to outstanding balances
Receive clinical alerts
Ensure adherence to patient restrictions
Manage patient documentation
Manage chart availability
Ensure UA records retained
Ensure BAC records retained
Manage waiting area milieu
Observe safety and well-being
Alert security to situations
Alert clinical staff to situations
Maintain cleanliness front desk
Maintain order front desk
Maintain cleanliness waiting room
Maintain order waiting room
How You'll Work.
Team & Collaboration
Interact with patients; Interact with families; Interact with health care team; Interact with external agencies
Communication Scope
Verbal communication; Written communication; Professional telephone manners
Full Job Description
Overview Kolmac Integrated Behavioral Health and Concerted Care Group (CCG) is a leading outpatient treatment provider in the Mid-Atlantic region. We are committed to treating individuals whose lives have been impacted by substance use and mental health disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We stand behind our commitment to diversity, equity and inclusion, which are the core of our company with our patients and employees. Our leadership team invests to enhance the programs we offer patients to expand access to care and offer flexibility. Patient care is at the heart of everything we do. We want your experience and expertise on our team! When you join our organization, you are connecting to a committed and caring group of colleagues. Responsibilities: In person part time Monday - Thursday 10a-3p Manages scheduled appointments by checking in patients and alerting staff to patient presence. Directs walk-in patients to appropriate staff. Collects relevant patient information and maintains HIPAA compliance Manages all incoming telephone calls and represents the agency as a first point of contact with a pleasant and professional demeanor. Routes calls, messages, and deliveries to appropriate staff in a timely fashion Follows systems and procedures by adhering to operating practices, record-keeping systems, forms control, and budgetary requirements Manages co-pay and self-pay amounts for patient visits, including documenting amounts received, and alerting patients to outstanding balances Receives clinical alerts and ensures adherence to patient restrictions, including toxicology screens and appointments with clinical staff Assists with management of patient documentation, including managing the availability of charts between care providers on the day of intake and ensuring UA and BAC records are retained and available for care providers Manages the waiting area milieu by obs
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