Mountain America
Financial Services
PartTimeMemberService&Sales(Teller)
“Part Time Member Service & Sales (Teller) at Mountain America. Skills: Member service, Sales, Financial transactions. Provide exceptional member service. Assess member needs”
What You'll Achieve.
Meet sales goals; Meet service goals
Industry & Context.
Resolve problems; Clarify complaints; Determine cause; Provide solutions; Expedite correction; Follow up resolution
Ability to lift up to 10 pounds consistently, Ability to lift up to 50 pounds occasionally
What They're Looking For.
Must Have
Six months customer service experience, High school diploma or equivalent, Valid driver's license
Nice to Have
Industry experience preferred
What You'll Do.
Provide exceptional member service
Assist in transactions
Service existing accounts
Explain products and services
Recognize member needs
Cross-sell products and services
Increase member satisfaction
Increase account retention
Resolve member problems
Follow up with members
Initiate wire transfers
Initiate cashiers checks
Initiate cash advances
Process IRA transactions
Process certificates of deposit
Process redeem savings bonds
Place appropriate check holds
Process fraud disputes
Process transactions accurately
Process transactions efficiently
Assist in opening procedures
Assist in closing procedures
Maintain branch security
Represent credit union professionally
Respond to communication timely
Complete product knowledge courses
Comply with regulations
How You'll Work.
Communication Scope
Verbal communication; Written communication
Applying for this Part Time Member Service & Sales (Teller) role?
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ANONYMOUS · UNFILTERED
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