CityMD
PartTimeMedicalReceptionist
“Part Time Medical Receptionist at CityMD. Skills: Customer service, Patient registration, Bilingual in Spanish. Welcoming and providing exemplary customer service to all incoming patients. Registering patients”
What You'll Achieve.
Timely turnaround for the patient
Industry & Context.
Availability to work Thursday, Friday and Saturday, Bilingual in Spanish, Ability to sit and stand for periods of time, Heavy computer use required
What They're Looking For.
Must Have
A High School Degree or GED, Happy, welcoming, and can-do attitude with patients and coworkers, Excellent verbal, written, and interpersonal communication skills, Detail-oriented and a team player, Computer Proficiency and superior keyboarding skills (approximately 55 wpm), Flexible/adaptable nature to work in a continuously evolving environment, Passion for helping others in a healthcare environment, Ability to effectively interact with physicians, patients and other staff members, Bilingual language skills required or preferred based on site location
Nice to Have
Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred
What You'll Do.
Welcoming and providing exemplary customer service to all incoming patients
Coordinating with the rest of the team to provide a timely turnaround for the patient
Responding to patient questions and concerns with a sense of urgency and kindness
both on the telephone and in person
Responsible for all paperwork associated with patient registration
Greeting and welcoming patients
Organizing and coordinating patient in-take and other appointments
Accurately enters/updates patient information in system
Assisting patients with completion of paperwork when necessary
updating and filing medical records
Answering phone calls
etc. in a prompt and polite manner
Processing medical insurance information
verifying patient eligibility and addressing any patient questions about insurance
Handling cash and co-payments accurately and responsibly
Providing outstanding customer service to every patient
Informing site manager or assistant site manager of waiting room wait times
How You'll Work.
Team & Collaboration
Coordinating with the rest of the team; Effectively interact with physicians, patients and other staff members
Communication Scope
Excellent verbal, written, and interpersonal communication skills
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