Penn State
PartTimeLibrarySupportStaff
“Part-Time Library Support Staff at Penn State. Skills: Customer service, Collection maintenance, Event support. Provide customer service at service desk. Circulate materials”
Industry & Context.
Regularly open the library, Cover other shifts, Occasional evenings, Infrequent weekend events
What They're Looking For.
Must Have
High school diploma or equivalent, One (1) year of customer service experience, High degree of reliability, High degree of accountability, Excellent communication skills, Excellent interpersonal skills, Ability to work independently, Ability to work as part of a team, Effectively share knowledge, Outstanding attention to detail, Accuracy and thoroughness, Confidence with standard office technologies, Ability to manage multiple tasks, Adapt to changing priorities
Nice to Have
Experience in a library, Experience in an academic environment, Experience in a service-oriented environment, Familiarity with desktop design tools, Familiarity with social media platforms
What You'll Do.
Provide customer service at service desk
Circulate study rooms
Respond to patron inquiries
Provide directional assistance
Provide basic research assistance
Assist with patron account transactions
Verify patron accounts
Perform opening procedures
Perform closing procedures
Ensure service point readiness
Monitor public spaces
Shelve library collections
Organize library collections
Maintain library collections
Process incoming materials
Process outgoing materials
Process resource sharing
Process interlibrary loans
Assist with catalog maintenance
Assist with inventory maintenance
Support collection inventory projects
Support asset inventory projects
Assist in planning library programs
Assist in coordinating library programs
Assist in implementing library programs
Assist in planning outreach events
Assist in coordinating outreach events
Assist in implementing outreach events
Prepare activity stations
Set up activity stations
Facilitate activity stations
Restock activity stations
Prepare program materials
Set up program materials
Facilitate program materials
Restock program materials
Compile participation data
Maintain program documentation
Provide direct support to engagement initiatives
Provide direct support to pop-up library events
Assemble program kits
Prepare craft supplies
Assemble craft supplies
Operate Cricut equipment
Maintain organization of activity supplies
Maintain inventory of activity supplies
Maintain organization of work areas
Maintain inventory of work areas
Develop physical signage
Develop digital signage
Update physical signage
Update digital signage
Create promotional materials
Assist with social media content creation
Create social media graphics
Create social media captions
Ensure social media accessibility compliance
Design tabletop displays
Install tabletop displays
Design book spotlights
Install book spotlights
Design interactive elements
Install interactive elements
Contribute to user engagement activities
Monitor departmental email communications
Respond to departmental email communications
Process incoming mail
Process outgoing mail
Process incoming deliveries
Process outgoing deliveries
Collaborate with library staff
Provide guidance to student employees
Maintain tracking documents
Maintain spreadsheets
Maintain program data
Monitor supply levels
Submit supply requests
Maintain tidiness of public spaces
Maintain organization of public spaces
Maintain tidiness of staff spaces
Maintain organization of staff spaces
Assist with setup of displays
Assist with removal of displays
Assist with maintenance of displays
Assist with setup of signage
Assist with removal of signage
Assist with maintenance of signage
Ensure library spaces are orderly
Ensure library spaces are functional
Ensure library spaces comply with safety standards
How You'll Work.
Team & Collaboration
Collaborate with library staff; Provide guidance to student employees
Communication Scope
Verbal communication; Written communication
Applying for this Part-Time Library Support Staff role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Penn State?
Real rants from real employees. Read before you apply.