Penn State
PartTimeLibrarySupportStaff
“Part-Time Library Support Staff at Penn State. Skills: Customer service, Collection maintenance, Event support. Provide customer service at desk. Circulate materials”
Industry & Context.
Occasional evenings, Infrequent weekend events
What They're Looking For.
Must Have
High school diploma or equivalent, One (1) year of customer service, High degree of reliability, Excellent communication skills, Ability to work independently, Ability to work as part of a team, Confidence working with standard office technologies
Nice to Have
Experience in a library, Experience in an academic environment, Experience in a service-oriented environment, Familiarity with desktop design tools, Familiarity with social media platforms
What You'll Do.
Provide customer service at desk
Circulate study rooms
Respond to patron inquiries
Provide directional assistance
Provide basic research assistance
Assist with patron account transactions
Verify patron accounts
Perform opening procedures
Perform closing procedures
Ensure service readiness
Monitor public spaces
Shelve library collections
Organize library collections
Maintain library collections
Process incoming materials
Process outgoing materials
Process resource sharing
Process interlibrary loans
Assist with catalog maintenance
Assist with inventory maintenance
Support inventory projects
Assist in planning library programs
Assist in coordinating library programs
Assist in implementing library programs
Assist in planning outreach events
Assist in coordinating outreach events
Assist in implementing outreach events
Prepare activity stations
Set up activity stations
Facilitate activity stations
Restock activity stations
Prepare program materials
Set up program materials
Facilitate program materials
Restock program materials
Compile participation data
Maintain program documentation
Provide support to engagement initiatives
Provide support to pop-up library events
Assemble program kits
Prepare craft supplies
Assemble craft supplies
Operate Cricut equipment
Maintain organization of activity supplies
Maintain inventory of activity supplies
Maintain organization of work areas
Maintain inventory of work areas
Develop physical signage
Update physical signage
Develop digital signage
Update digital signage
Create promotional materials
Assist with social media content
Design social media graphics
Create social media captions
Ensure accessibility compliance
Design tabletop displays
Install tabletop displays
Design book spotlights
Install book spotlights
Design interactive elements
Install interactive elements
Contribute to user engagement activities
Monitor departmental email
Respond to departmental email
Process incoming mail
Process outgoing mail
Collaborate with library staff
Provide guidance to student employees
Maintain tracking documents
Maintain spreadsheets
Maintain program data
Monitor supply levels
Submit supply requests
Maintain tidiness of public spaces
Maintain organization of public spaces
Maintain tidiness of staff spaces
Maintain organization of staff spaces
Assist with setup of displays
Assist with removal of displays
Assist with maintenance of displays
Assist with setup of signage
Assist with removal of signage
Assist with maintenance of signage
Ensure library spaces are orderly
Ensure library spaces are functional
Ensure compliance with safety standards
How You'll Work.
Team & Collaboration
Collaborate with library staff; Guidance to student employees
Communication Scope
Written communication; Verbal communication; Interpersonal skills
Applying for this Part-Time Library Support Staff role?
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