Rothy’s

Retail

Part-TimeKeyholder

$0–0k Santa Clara, California, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Part-Time Keyholder at Rothy’s. Skills: exceptional service, selling, clienteling, operational excellence, team leadership. Lead and model Rothy’s Experience through exceptional service and selling on the sales floor. Drive personal and team sales results”

What You'll Achieve.

Drive personal and team sales results; support brand awareness, and drive sales

Industry & Context.

Retail
Eligibility Requirements

Ability to stand/walk an entire shift, Ability to lift, push carry or otherwise move up to 25 lbs, Ability to frequently bending, reaching, stretching, and safely use ladders and step stools, Ability to uphold Rothy’s Experience by following our dress code, including wearing Rothy’s shoes during every shift

What They're Looking For.

Must Have

1–2 years of retail or customer service experience, A proven ability to connect with customers and deliver exceptional service, Experience supporting operational tasks such as merchandising, shipment, or stockroom leadership, A desire to grow your leadership skills, Ability to stand/walk an entire shift, Ability to lift, push carry or otherwise move up to 25 lbs, Ability to frequently bending, reaching, stretching, and safely use ladders and step stools, Ability to uphold Rothy’s Experience by following our dress code, including wearing Rothy’s shoes during every shift, Availability to work at least 16 hours/week, either 3 Peak Days (Friday, Saturdays, Sundays + Holidays) OR 2 Peak Days (Friday, Saturdays, Sundays + Holidays) + 2 Non-Peak Days (Mondays - Thursdays), 18 years of age or older

Nice to Have

some leadership responsibility

What You'll Do.

Lead and model Rothy’s Experience through exceptional service and selling on the sales floor

Drive personal and team sales results

Create lasting relationships with our customers by engaging in clienteling practices

Assist with the execution of in store events and activations

Support with onboarding and training

Act as Manager on Duty when assigned ensuring daily operations

visual merchandising tasks

and service expectations are being met

Own assigned areas of responsibility as part of the Division of Responsibility (DOR) program and communicate progress

and feedback to store leadership

How You'll Work.

Team & Collaboration

supporting your teammates through coaching and team selling; collaboration is key; collaboration is Key

Full Job Description

KEYHOLDER  - PART-TIME Santa Clara, CA - Valley Fair At Rothy’s, we believe there’s a better way to do business—one that puts the planet and its people first. That’s why we’ve transformed millions of plastic bottles into stylish, sustainable shoes and bags, creating wardrobe staples that look just as good as they feel. In our retail stores, clienteling, and genuine connection are at the heart of everything we do. We take pride in building lasting relationships with our customers—getting to know their style, anticipating their needs, and creating personalized experiences that make them feel truly seen and supported. Whether it’s helping someone find their perfect fit or sharing the story behind our sustainable designs, every interaction is an opportunity to deepen that connection. As we grow, we’re cultivating not just a workplace, but a community. It’s a place where careers can grow, ideas are shared, and people feel a true sense of belonging. Every day brings new opportunities to learn, lead, and make an impact—together, as part of a welcoming, inclusive team that celebrates each other’s contributions. ABOUT THE TEAM: Shopping at Rothy’s IRL is not your ordinary retail experience—so naturally, our Stores team is extraordinary, too. Experts in the fit, wear and sizing of our shoes, these team members provide deep knowledge of every Rothy’s style and out-of-this-world customer service—creating long-lasting brand loyalty. Customers love shopping in our stores due to these exceptional interactions. ABOUT THE ROLE: As a Keyholder, you will help bring our company values to life by creating a service-first culture on the sales floor and supporting smooth store operations. You’ll act as a role model for your peers, delivering exceptional customer experiences, coaching in the moment, and upholding operational excellence. As part of the leadership team, you may serve as Manager on Duty, ensuring the store reflects our brand standards and values in every interaction. WHAT YOU

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