SpartanNash

Food Solutions

PartTimeGuestCareAssociate

$24–32k ~AI est. Grand Rapids, Michigan, United States PART TIME
The Brief

“Part-Time Guest Care Associate at SpartanNash. Skills: Guest service, Transaction processing. Provide courteous guest service. Answer incoming calls”

Industry & Context.

Food Solutions
Eligibility Requirements

Lift up to 30 pounds, Lift up to 50 pounds, Stand for extended periods, Walk for extended periods, Bend frequently, Stoop frequently, Twist frequently, Turn frequently

What They're Looking For.

Must Have

High school diploma or GED

Nice to Have

One year of prior retail experience

What You'll Do.

Provide courteous guest service

Answer incoming calls

Direct incoming calls

Assist with guest questions

Process guest services transactions

Operate cash register

Itemize customer purchases

Assist guests with self-checkouts

Handle a variety of products

Process financial transactions

Bag customer purchases

Maintain understanding of store programs

Maintain understanding of product locations

Understand use of check-stand equipment

Ensure efficient operation of equipment

Comply with Company policies

Communicate Company programs

Communicate in-store specials

Communicate coupons to customers

Model high standards of service

Achieve customer oriented store

Maintain a clean department

Maintain a well-stocked department

Ensure department complies with safety procedures

Ensure department complies with sanitation procedures

Notify lead of pricing issues

Notify lead of register issues

Follow all PPE guidelines

Follow all Safety Guidelines

Follow all Food Safety Expectations

Follow all Cleaning Expectations

Follow Guest Experience Guidelines

Be assigned tasks in other departments

Perform additional responsibilities as needed

How You'll Work.

Team & Collaboration

Work with department lead; Work with manager

Communication Scope

Verbal communication

Free ATS check

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