Internal Job Board
PartTimeFloorLeader
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Part Time Floor Leader at Internal Job Board. Skills: Sales Leadership, Customer Experience, Team Coaching and Development, Operational Management. Supporting the Store Management Team. Driving sales”
What You'll Achieve.
Meet and exceed sales goals; Grow the contribution of segments to the store’s overall sales; Create a loyal customer base; Build a positive reputation for the store; Improve performance of sales ambassadors and peers; Increase sales; Enhance the customer's shopping experience; Drive sales through visual merchandising; Ensure store compliance with company standards
Industry & Context.
Problem-solving issues related to customer service in day-to-day operations; Making necessary adjustments to the shop floor structure to meet and exceed sales goals; Making real-time adjustments to product displays based on sales
Flexible schedule to accommodate store needs, including evenings, weekends, and holidays, Taking deposits to the bank as required at your store location
What They're Looking For.
Must Have
customer service, sales, cash handling, opening/closing procedures, supervisory experience involving coaching, feedback, and training, problem-solving issues related to customer service in day-to-day operations, a fast-paced team environment
Nice to Have
consultation-based customer service models, analyzing sales metrics, working in skincare or cosmetics, cross cultural collaboration and DEIB or social justice training, Fluency in Spanish, French or other languages
What You'll Do.
Supporting the Store Management Team
Opening/closing the store
Analyzing sales results
Leading training sessions
Ensuring exceptional customer experience
Achieving operational excellence
Leading and inspiring sales associates
Fostering a culture of passion and positivity
Delivering world-class customer experience
Conducting product demonstrations
Educating customers on brand values
Increasing product knowledge
Training and coaching sales ambassadors and peers
Managing cash handling and store opening/closing procedures
Ensuring time and attendance
Maintaining store visuals and merchandising
Supporting inventory tasks
Ensuring compliance with policies and procedures
How You'll Work.
Team & Collaboration
Supporting the Store Management Team; Collaborating with team members on customer consultations; Training and coaching Sales Ambassadors and peers; Encouraging open communication and listening to team members' perspectives on DEIB; Promoting teamwork and collaboration; Supporting management with inventory tasks; Ensuring staff are practicing company standards
Communication Scope
Providing effective coaching and feedback; Articulating brand position; Encouraging open communication; Actively listening to team members' perspectives
Full Job Description
Position: Part Time Floor Leader Weekly: 20-29 hours Interview Plan Floor Leader As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud. Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time! Responsibilities: Sales & Customer Experience: Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team! Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store. Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian,
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