Veterans United
Financial Services
PartTimeCustomerServiceRepresentative(Saturday&Sunday,6am2pm)
“Part-Time Customer Service Representative (Saturday & Sunday, 6am - 2pm) at Veterans United. Skills: Customer service, Loan questions. Answer incoming calls. Connect callers to departments”
What You'll Achieve.
Help callers find answers; Support and enhance lives; Leave callers feeling cared for
Industry & Context.
Resolve issues
What They're Looking For.
Must Have
Basic understanding of loan process, Stellar phone skills, Dependability, Efficiency, Great communication
Nice to Have
Willingness to learn loan process quickly
What You'll Do.
Answer incoming calls
Connect callers to departments
Provide customer service
Answer basic loan questions
Send instant messages
Handle challenging situations
Ensure borrowers feel heard
Ensure borrowers feel supported
How You'll Work.
Team & Collaboration
Supportive team
Communication Scope
Phone skills
Applying for this Part-Time Customer Service Representative (Saturday & Sunday, 6am - 2pm) role?
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ANONYMOUS · UNFILTERED
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