Spence Diamonds
Luxury Goods & Jewelry
PartTimeCustomerServiceAssociate
“Part Time Customer Service Associate at Spence Diamonds. Skills: Customer service, Communication, Problem solving. Greet every customer. Provide extraordinary customer service”
What You'll Achieve.
Ensure customers are top priority; Give customers the full Spence experience
Industry & Context.
Problem solving; Conflict resolution
What They're Looking For.
Must Have
At least a years’ experience working in a customer service environment, Willing to learn new technology and software, Minimum availability of 3 days a week, and of those 3 days at least 1 weekend day
Nice to Have
Previous administrative or reception experience
What You'll Do.
Provide extraordinary customer service
Take customers through showroom experience
Inspect and process jewelry repairs
Follow up with customers
Complete quality checks
Provide completed orders
Answer phone and email correspondences
Cash handling and end of day processing
Assist in coordinating showroom appearance
Maintain store tidiness
How You'll Work.
Team & Collaboration
Supporting the Sales Consultants and Management
Communication Scope
Excellent verbal and written communication; Professionally communicating face to face; Professionally communicating over the phone; Professionally communicating in writing
Applying for this Part Time Customer Service Associate role?
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