TJ Maxx

PartTimeCustomerExperienceCoor

$0–0k Riverhead, New York, United States PART TIME
The Brief

“Part Time Customer Experience Coor at TJ Maxx. Skills: Customer experience, Leadership, Training, Sales. Promote excellent customer experience. Oversee front of store Associates”

What You'll Achieve.

Ensure prompt, courteous customer service; Ensure a positive customer experience; Increase Associate effectiveness; Support store shrink reduction goals; Maintain a safe environment

Industry & Context.

Problems you'll solve

Able to respond appropriately to changes in direction or unexpected situations; Address customer concerns and issues promptly

Eligibility Requirements

Available to work flexible schedule, including nights and weekends

What They're Looking For.

Must Have

1 year retail experience, 6 months of leadership experience

Nice to Have

understanding of merchandising techniques, Capable of multi-tasking, communication and organizational skills with attention to detail, Able to respond appropriately to changes in direction or unexpected situations, Team player, working effectively with peers and supervisors, Able to train others

What You'll Do.

Promote excellent customer experience

Oversee front of store Associates

courteous customer service

Promote loyalty programs

Engage and interact with customers

Maintain clean and organized store

Model outstanding customer service

Create positive customer experience

Promote honesty and confidentiality

Train and mentor Associates

Coach Associates on customer experience

Support POS coverage needs

Coordinate Associate breaks

Address customer concerns

Ensure Associates execute tasks

Communicate with management and Associates

Provide recognition and feedback

Partner with Management on training

Ensure adherence to labor laws

Promote credit programs

Support shrink reduction goals

Promote safety awareness

Maintain safe environment

How You'll Work.

Team & Collaboration

Work effectively with peers and supervisors; Communicate accurately and effectively with management and Associates; Partner with Management on Associate training needs

Communication Scope

Communication and organizational skills with attention to detail

Free ATS check

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