Kimpton Sylvan Hotel
Hospitality
PartTimeAMServer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Part Time AM Server at Kimpton Sylvan Hotel. Skills: Customer service. Check station for set-up. Check station for cleanliness”
What You'll Achieve.
Achieve customer satisfaction; Meet financial goals; Exceed financial goals
Industry & Context.
Retrieve orders up to 30 lbs, Transport large trays up to 30lbs, Operate beverage equipment, Operate toast equipment
What They're Looking For.
Must Have
Basic knowledge of food and beverage preparation, Knowledge of service standards, Knowledge of guest relations, Knowledge of etiquette, Knowledge of table settings, Knowledge of service ware, Knowledge of menu items, Ability to remember menu items, Ability to promote menu items, Ability to transport trays up to 30lbs, Ability to operate beverage equipment, Ability to operate toast equipment, Ability to establish effective working relationships, Ability to operate a keyboard, Ability to learn Point of Sale procedures, Effective verbal communication skills, Effective written communication skills, Ability to adapt communication style
Nice to Have
Willing to pitch-in, Willing to help co-workers
What You'll Do.
Check station for set-up
Check station for cleanliness
Repeat order to guest
Retrieve orders from kitchen
Confirm order accuracy
Deliver order to guest
Serve alcoholic beverages
Check guest satisfaction
Market specialty coffees
Serve specialty coffees
Operate POS procedures
Present check to guest
Comply with attendance rules
Perform job-related duties
How You'll Work.
Team & Collaboration
Help co-workers
Communication Scope
Verbal communication; Written communication; Adapt communication style
Full Job Description
**About Us** Here in the Empire City of the South, Kimpton Sylvan Hotel stands poised between skyscrapers and tree-canopied estates. Originally constructed in 1952, Kimpton Sylvan is newly reimagined as a boutique hotel perfect for business and leisure travelers alike. Its design pays homage to the building’s mid-century roots while looking forward with bold, contemporary art and accents. Of course, design is only the beginning. We’ve brought a taste of the Buckhead experience right inside our walls. Join us at our restaurant, an old-school supper club serving modern takes on continental American classics. Step up to an elevated bar for a signature Old Fashioned. Wander out to our whimsical garden bar for a glass of wine under thick foliage of mature trees. In fact, the arboreal abundance in our back yard inspired the name "Sylvan"—derived from the Latin word "silva," meaning forest. Upstairs, our rooftop bar is a starlit wind-down before retiring to your guestroom. We can’t wait to welcome you to timeless hospitality, Kimpton Sylvan style. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. **Overview** Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. ### **Essential Duties and Responsibilities** * Check station before, during and after shift for proper set-up and cleanliness. * Greet guests in a friendly and courteous manner and explain any specials and/or restau
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