Towne Park
Hospitality
ParkingConcierge
“Parking Concierge at Towne Park. Skills: Guest service, Revenue collection, Information provision. Provide friendly, warm greeting to self-parking guests. Assist guests with equipment, directions, and information”
Industry & Context.
Work outdoors for extended periods, Subject to extreme heat and cold weather, Exerting up to 100 pounds of force occasionally, Exerting up to 50 pounds of force frequently, Exerting up to 20 pounds of force constantly, Regularly required to talk or hear, Frequently required to sit or stand for extended periods, May be required to walk, Handle or feel objects, tools or reach with hands, Climb balance, Stoop, kneel, crouch or crawl, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Ability to adjust focus, Travel of up to 5% may be required
What They're Looking For.
Must Have
One to three months related experience and/or OR equivalent combination of education and experience, General knowledge of parking garage policies, Must be able to read and write standard English language, Must be able to read and comprehend simple instructions, short correspondence and memos, Must be able to write simple correspondence, Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization, Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money, Ability to understand 24 hour and military time systems, Ability to understand a multiple tiered rate system
What You'll Do.
warm greeting to self-parking guests
Assist guests with equipment
Provide exceptional guest service
Accurately collect and reconcile revenue
Categorize tickets for audit purposes
Furnish payment receipts
Complete accurate and timely shift reports
Follow standard operating procedures for cash banks
How You'll Work.
Communication Scope
Read and write standard English language; Read and comprehend simple instructions; Write simple correspondence; Present information in one-on-one and small group situations
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