The Nielsen Company

Broadcast Media

PanelRecruitmentCoordinatorII

Guadalajara, Mexico FULL TIME
The Brief

“Panel Recruitment Coordinator II at The Nielsen Company. Skills: phone recruitment, resolution, installation targets, recruitment techniques, negotiation, customer service skills. Recruit households for Nielsen ratings panels via phone. Conduct interviews, gather data, and schedule installations”

What You'll Achieve.

consistently achieving phone recruitment, resolution, and installation targets; Meet performance targets and quality standards

Industry & Context.

Broadcast Media
Eligibility Requirements

Maintain a home office with high-speed internet (80mbps download, 10mbps upload), Work flexible hours, including evenings and weekends

What They're Looking For.

Must Have

High school diploma or equivalent work experience., Fluency in both English and Spanish (written and verbal) is essential., 1+ year of experience with negotiation and customer service skills, Must have computer skills and working knowledge of IOS, MS Windows and Google applications, Maintain a home office with high-speed internet (80mbps download, 10mbps upload), Work flexible hours, including evenings and weekends

What You'll Do.

Recruit households for Nielsen ratings panels via phone

and schedule installations

Resolve objections and build rapport with households

How You'll Work.

Communication Scope

Fluency in both English and Spanish (written and verbal)

Free ATS check

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