Pack Memorial Library

PackMemorialLibraryAssistant

$0–0k Asheville, North Carolina, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Pack Memorial Library Assistant at Pack Memorial Library. Skills: Youth services, Customer service, Clerical tasks. Staff customer service desks. Perform office support”

Industry & Context.

Eligibility Requirements

Pass drug screen, Pass background check

What They're Looking For.

Must Have

High school diploma or GED, One year library experience, Two years office experience, Forward facing customer service experience, Demonstrated experience working with youth, Exceptional customer service experience

What You'll Do.

Staff customer service desks

Perform office support

Perform clerical work

Provide public services

Provide technical services

Respond to information requests

Assist patrons with forms

Perform cash register transactions

Reconcile cash register receipts

Shelve library materials

Retrieve library materials

Organize library materials

Instruct patrons on library tools

Instruct patrons on reference resources

Identify appropriate sources

Locate reference materials

Take reserve book requests

Take inter-library loan requests

Maintain circulation files

Notify patrons of available materials

Prepare promotional materials

Create social media posts

Assist with library programming

Create visual library displays

Reinforce damaged spines

Replace damaged audio cases

Replace damaged video cases

Maintain circulating materials

Maintain reference materials

Recommend items for replacement

How You'll Work.

Team & Collaboration

Interact with employees; Interact with customers; Interact with partners; Coordinate work efforts

Communication Scope

Oral communication; Written communication

Full Job Description

This job posting expires at 11:59PM on June 12, 2026. No applications can be submitted after 11:59PM on June 12, 2026. Job Title: Pack Memorial Library Assistant- (19/hr Weekly) Department: Libraries External Hiring Range: $18.38 - $21.78 Compensation Grade: 2002 Posted Internally and Externally Are you passionate about youth literacy and making an impact on the lives of kids and teens in our community? Located in downtown Asheville, Pack Memorial Library is hiring a part-time library assistant to work in the Youth Services department of our flagship library. This position reports to the Youth Services Manager and primarily works the youth service desk in the lower level of the library. Key responsibilities include providing excellent customer service, reader’s advisory, and general reference assistance to youth ages birth-18 and their caregivers. Demonstrated experience working with youth and providing exceptional customer service is a must. Apply today to join our team if you are: * A flexible team player who likes variety in their job * Technologically savvy and quick to learn new digital tools * Creative and hardworking * Excited to work in a fast-paced environment * Interested in assisting with programming, book displays/lists, social media content creation, and collection maintenance tasks * Sensitive to the needs of a diverse public and staff, and committed to creating an inclusive, welcoming environment for everyone Hours for this position are: * Mondays 2pm - 7pm * Tuesdays 2pm - 7pm * Wednesdays 8:30am - 1:30pm * Thursdays 1pm - 5pm **Purpose of the position:** The purpose of this position is to perform a variety of functions for the Buncombe County Library System including staffing customer service desks, office support, clerical work and activities involved in providing public and technical services across multiple library locations. **Minimum Education, Training and/or Experience (required at time of hire):** High school diploma or GED, and one (1) year

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