Pack Memorial Library
PackMemorialLibraryAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Pack Memorial Library Assistant at Pack Memorial Library. Skills: Youth services, Customer service, Clerical tasks. Staff customer service desks. Perform office support”
Industry & Context.
Pass drug screen, Pass background check
What They're Looking For.
Must Have
High school diploma or GED, One year library experience, Two years office experience, Forward facing customer service experience, Demonstrated experience working with youth, Exceptional customer service experience
What You'll Do.
Staff customer service desks
Perform office support
Perform clerical work
Provide public services
Provide technical services
Respond to information requests
Assist patrons with forms
Perform cash register transactions
Reconcile cash register receipts
Shelve library materials
Retrieve library materials
Organize library materials
Instruct patrons on library tools
Instruct patrons on reference resources
Identify appropriate sources
Locate reference materials
Take reserve book requests
Take inter-library loan requests
Maintain circulation files
Notify patrons of available materials
Prepare promotional materials
Create social media posts
Assist with library programming
Create visual library displays
Reinforce damaged spines
Replace damaged audio cases
Replace damaged video cases
Maintain circulating materials
Maintain reference materials
Recommend items for replacement
How You'll Work.
Team & Collaboration
Interact with employees; Interact with customers; Interact with partners; Coordinate work efforts
Communication Scope
Oral communication; Written communication
Full Job Description
This job posting expires at 11:59PM on June 12, 2026. No applications can be submitted after 11:59PM on June 12, 2026. Job Title: Pack Memorial Library Assistant- (19/hr Weekly) Department: Libraries External Hiring Range: $18.38 - $21.78 Compensation Grade: 2002 Posted Internally and Externally Are you passionate about youth literacy and making an impact on the lives of kids and teens in our community? Located in downtown Asheville, Pack Memorial Library is hiring a part-time library assistant to work in the Youth Services department of our flagship library. This position reports to the Youth Services Manager and primarily works the youth service desk in the lower level of the library. Key responsibilities include providing excellent customer service, reader’s advisory, and general reference assistance to youth ages birth-18 and their caregivers. Demonstrated experience working with youth and providing exceptional customer service is a must. Apply today to join our team if you are: * A flexible team player who likes variety in their job * Technologically savvy and quick to learn new digital tools * Creative and hardworking * Excited to work in a fast-paced environment * Interested in assisting with programming, book displays/lists, social media content creation, and collection maintenance tasks * Sensitive to the needs of a diverse public and staff, and committed to creating an inclusive, welcoming environment for everyone Hours for this position are: * Mondays 2pm - 7pm * Tuesdays 2pm - 7pm * Wednesdays 8:30am - 1:30pm * Thursdays 1pm - 5pm **Purpose of the position:** The purpose of this position is to perform a variety of functions for the Buncombe County Library System including staffing customer service desks, office support, clerical work and activities involved in providing public and technical services across multiple library locations. **Minimum Education, Training and/or Experience (required at time of hire):** High school diploma or GED, and one (1) year
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