NeighborHealth
PACEScheduler
“PACE Scheduler at NeighborHealth. Skills: scheduling, coordination, communication, problem-solving. coordination of scheduling home health staff and services as ordered by ESP Nurses and in accordance with the individual care needs and requirements of ESP participants. Schedule In Home services for ESP Participants as established and requested by clinical staff of ESP”
Industry & Context.
Independently problem-solve with participants, families and staff in accordance with job role/scope of practice; Ability to problem solve
What They're Looking For.
Must Have
High School graduate or equivalent, Good organizational skills, Ability to problem solve, Excellent telephone communication skills, computer skills especially Microsoft, Windows, Excel, Mature coping skills
What You'll Do.
coordination of scheduling home health staff and services as ordered by ESP Nurses and in accordance with the individual care needs and requirements of ESP participants
Schedule In Home services for ESP Participants as established and requested by clinical staff of ESP
Coordinates referrals for a panel of participants and completes all aspects for referral process
Coordinates all contracted in home services with preferred vendors
Reviews participant list and visits on a weekly basis for accuracy
makes changes as needed and updates schedules and clients
Notifies Home Care Management on a weekly basis that the lists have been received and reviewed
Coordinates notification of participants with changes with vendors
Responsible for EPIC scheduling of all visits and documentation of all changes
Responsible for the coordination of the weekly community health aide schedule
including monthly supervisions and introductions
Responsible for the weekly distribution of Community Health Aide Schedules and oversight of the verification workflows
How You'll Work.
Team & Collaboration
Communicate effectively with staff, participants, families, and contractors; Seeks input form supervisory staff as appropriate to resolve scheduling issues and conflicts; With ESP Scheduling staff is responsible for coordination of the weekly community health aide schedule
Communication Scope
Excellent telephone communication skills; Communicate effectively with staff, participants, families, and contractors
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