P&G Professional
P&GProfessionalTechnicalServiceOrganizationManager
Neural analysis suggests this role is
optimal for Manager candidates.
“P&G Professional Technical Service Organization Manager at P&G Professional. Skills: Technical Service, R&D product execution, Capability program. Coordinate Technical Service activities. Coordinate R&D product execution”
Industry & Context.
Troubleshoot problems
Availability to travel 2-3 days/week
What They're Looking For.
Must Have
Bachelor's degree, 5+ years external service experience, Greek business proficiency, English business proficiency, Valid driver's license
Nice to Have
Industrial Engineer degree, Electrical Engineer degree, R&D background, PS background
What You'll Do.
Coordinate Technical Service activities
Coordinate R&D product execution
Act as single point of contact
Lead capability program
Breakthrough end user understanding
Lead resolution of problems
Provide technical capability
Ensure partners deliver expectations
Ensure installations are completed
Provide technical expertise
Support sales during calls
Provide technical input
Coordinate test execution
Coordinate test roll out
Develop capability program
Maintain capability program
Play key role partnering
Take lead role in trade shows
How You'll Work.
Team & Collaboration
Work with central R&D; Work with Sales Team; Work with external partners; Work with Multi-Functional Team
Communication Scope
Presentation skills; Articulate technical detail
Process & Methodology
Project Management skills
Full Job Description
**Job Location** ATHENS GENERAL OFFICE **Job Description** At P&G, P&G Professional play a key and meaningful role. Within the PG Professional department, you will coordinate the Technical Service Activities & R&D product execution for Greece and not only, you will support the Sales Team, you will be the single point of contact for distributors partners and you will lead the capability program for P&G PRO systems execution in Greece. **Job Responsibilities:** 1\. Coordinate the Technical Service and R&D Activities to accelerate Greece (Southeastern Europe/Central Europe) P&G PRO Growth * Breakthrough on end user understanding: tension points, needs, habits working with central P&G PRO R&D team. * Lead resolution of complex and reoccurring end user problems. * Provide external service/distributor partners with the right technical capability to support business and commercial plans * Ensure our partners deliver our expectations to a consistently high level * Ensure all installations and maintenance are successfully completed according to P&G PRO standards and directions and are executed as per R&D Design 2\. Support Sales Team in new Group/End User acquisitions for Greece (Southeastern Europe/Central Europe) * Provide technical expertise and support sales during Head Office calls * Technical input to tenders. Ability to communicate technical approaches and data to non-technical community (internal and external) clearly and concisely * Solid business acumen and ability to link Technical Service Organisation strategy with overall Sales strategy * Develop test plans: End User Value analysis, products, programs and service levels * Coordinate test execution and roll out 3\. Lead the Capability program for Technical Service Organization, Sales and End Users in Greece (Southeastern Europe/Central Europe) * Develop and maintain the capability program for TSO, Sales and End user * Master Chemical Safety, Products and Product Usage for our full line-up (Systems products and Ca
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