Four Seasons
Hospitality
OwnerServicesAgent
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Owner Services Agent at Four Seasons. Skills: Customer service, Owner relations. Serve as primary point of contact. Deliver prompt, personalized, attentive service”
Industry & Context.
What They're Looking For.
Must Have
One year experience in hospitality, One year experience in luxury service, One year experience in a related role, Valid work authorization for the U.S.
Nice to Have
Four Seasons experience preferred, Opera (PMS) or similar systems proficiency preferred
What You'll Do.
Serve as primary point of contact
Coordinate and book reservations
Proactively identify owner preferences
Anticipate owner needs
Arrange special requests
Arrange personal touches
Partner closely with Concierge
Partner with other departments
Arrange transportation
Arrange guest experiences
Maintain detailed guest profiles
Document owner preferences
Communicate owner preferences
Provide guidance on ownership programs
Provide guidance on policies
Provide guidance on procedures
Deliver consistent follow-through
Ensure seamless guest experience
Ensure elevated owner experience
Build relationships with owners
How You'll Work.
Team & Collaboration
Concierge; Other departments
Communication Scope
Read English; Write English; Speak English
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection. **About the Role** At Four Seasons Residence Club, our Owner Services team plays a vital role in delivering the brand’s renowned personalized service, that reflects our commitment to luxury and excellence. The **Owner Services Agent** serves as a trusted point of contact for our owners and guests, who anticipates needs, personalizes every interaction, and ensures a seamless and memorable experience from the moment travel pla
Applying for this Owner Services Agent role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Four Seasons?
Real rants from real employees. Read before you apply.