Pacific Quest

Healthcare

OvernightProgramGuide-FutureOpportunities

$0–0k Hilo, Hawaii, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Overnight Program Guide - Future Opportunities at Pacific Quest. Skills: Resident safety, Crisis intervention. Keep watch over residents. Ensure safety policies adhered”

What You'll Achieve.

Ensure resident safety

Industry & Context.

Healthcare
Problems you'll solve

De-escalation techniques; Regulating techniques

Eligibility Requirements

12-hour shifts, Mandated overtime, Physical demands

What They're Looking For.

Must Have

CPR/First Aid certification, Valid driver's license, Minimum age of 21, Pass background checks, Pass drug screen clearance, Physical and TB clearance

Nice to Have

Experience with at-risk populations, Clean driving record

What You'll Do.

Keep watch over residents

Ensure safety policies adhered

Maintain resident confidentiality

Keep work locations clean

Fulfill administrative duties

Document incidents involving residents

Maintain communication with Supervisors

Drive company vehicles

Provide de-escalation techniques

Enforce boundaries with residents

Facilitate Red Alerts

Participate in alert drills

Participate in evac drills

Fill in for logistical needs

Fill in for program needs

Support programming needs

Support logistical needs

Supervise resident activities

Notify supervisor of crisis

Assist residents with nighttime hygiene

Assist residents with pre-bedtime routines

Remain alert and awake

Assess resident safety

Perform 15 minute bed checks

Perform security checks

Attend monthly staff meetings

Attend mandatory trainings

Full Job Description

## Description Join Pacific Quest and make a difference! Pacific Quest provides licensed and accredited residential mental healthcare on Hawaii Island and is a leader in integrative, nature-based residential treatment for adolescents and young adults. Why You’ll Love Working Here: - Be part of a mission-driven team committed to fostering health, connection, and resilience - Work in a collaborative, supportive environment where every role contributes to life-changing outcomes - Enjoy competitive pay, great benefits Pacific Quest is searching for Overnight Program Guides!   The primary purpose of the Overnight Program Guide is to ensure resident safety. Overnight Program Guides are responsible for executing Pacific Quest’s mission of providing individualized, sustainable, personal development within a safe, structured, experiential and natural environment in a culture of unconditional support and personal responsibility. In addition, this is a flexible/dynamic position providing housekeeping, administrative and daytime/overnight program guide and administrative support. Assistance with resident transports may also be required. ## Essential Duties and Responsibilities Keep watch over residents at rest and during awake hours as assigned and directed by Resident Supervisors or Program Directors Ensure all safety policies, protocols, and watches are adhered to Maintain resident confidentiality Ensure all work locations and common areas are clean and organized Fulfills administrative duties as assigned (i.e. totes, paper shredding, oracles, etc.) Accurate documentation of all incidents involving residents and guides Maintain consistent communication with Supervisors regarding resident activities Drive company vehicles in emergency situations / evacuations, and for transports Must have flexibility and be available to report to work during various work shifts, and at alternate worksites Provide de-escalation techniques, regulating techniques and enforce boundaries with resid

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