Pacific Quest
Healthcare
OvernightProgramGuide-FutureOpportunities
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Overnight Program Guide - Future Opportunities at Pacific Quest. Skills: Resident safety, Crisis intervention. Keep watch over residents. Ensure safety policies adhered”
What You'll Achieve.
Ensure resident safety
Industry & Context.
De-escalation techniques; Regulating techniques
12-hour shifts, Mandated overtime, Physical demands
What They're Looking For.
Must Have
CPR/First Aid certification, Valid driver's license, Minimum age of 21, Pass background checks, Pass drug screen clearance, Physical and TB clearance
Nice to Have
Experience with at-risk populations, Clean driving record
What You'll Do.
Keep watch over residents
Ensure safety policies adhered
Maintain resident confidentiality
Keep work locations clean
Fulfill administrative duties
Document incidents involving residents
Maintain communication with Supervisors
Drive company vehicles
Provide de-escalation techniques
Enforce boundaries with residents
Facilitate Red Alerts
Participate in alert drills
Participate in evac drills
Fill in for logistical needs
Fill in for program needs
Support programming needs
Support logistical needs
Supervise resident activities
Notify supervisor of crisis
Assist residents with nighttime hygiene
Assist residents with pre-bedtime routines
Remain alert and awake
Assess resident safety
Perform 15 minute bed checks
Perform security checks
Attend monthly staff meetings
Attend mandatory trainings
Full Job Description
## Description Join Pacific Quest and make a difference! Pacific Quest provides licensed and accredited residential mental healthcare on Hawaii Island and is a leader in integrative, nature-based residential treatment for adolescents and young adults. Why You’ll Love Working Here: - Be part of a mission-driven team committed to fostering health, connection, and resilience - Work in a collaborative, supportive environment where every role contributes to life-changing outcomes - Enjoy competitive pay, great benefits Pacific Quest is searching for Overnight Program Guides! The primary purpose of the Overnight Program Guide is to ensure resident safety. Overnight Program Guides are responsible for executing Pacific Quest’s mission of providing individualized, sustainable, personal development within a safe, structured, experiential and natural environment in a culture of unconditional support and personal responsibility. In addition, this is a flexible/dynamic position providing housekeeping, administrative and daytime/overnight program guide and administrative support. Assistance with resident transports may also be required. ## Essential Duties and Responsibilities Keep watch over residents at rest and during awake hours as assigned and directed by Resident Supervisors or Program Directors Ensure all safety policies, protocols, and watches are adhered to Maintain resident confidentiality Ensure all work locations and common areas are clean and organized Fulfills administrative duties as assigned (i.e. totes, paper shredding, oracles, etc.) Accurate documentation of all incidents involving residents and guides Maintain consistent communication with Supervisors regarding resident activities Drive company vehicles in emergency situations / evacuations, and for transports Must have flexibility and be available to report to work during various work shifts, and at alternate worksites Provide de-escalation techniques, regulating techniques and enforce boundaries with resid
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