Circle K
OvernightCustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Overnight Customer Service Representative at Circle K. Skills: Customer service, Sales, Merchandising. Provide prompt excellent customer service. Greet customers”
Industry & Context.
Exposure to cold temperatures, Exposure to warm temperatures, Work in walk-in cooler, Work in freezer, Work outdoors, Lift up to 30 pounds, Lift up to 50 pounds, Grasp objects, Reach objects, Manipulate objects with hands, Push with arms, Pull with arms, Reach overhead, Bend at waist, Twist at waist, Operate cash register, Operate computer keyboard, Stoop, Kneel, Squat, Work alone, Exposure to noise, Stand for entire shift, Walk for entire shift, Climb ladder, Clean parking lots, Take out garbage, Work with minimum direction, Periodic supervision
What They're Looking For.
Must Have
Ability to work as scheduled, Ability to communicate information, Ability to perform essential duties, Ability to work in the conditions
Nice to Have
High school diploma or GED, Experience in retail sales, Ability to perform the four (4) basic arithmetic operations
What You'll Do.
Provide prompt excellent customer service
Give assistance to customer
Offer suggestions to customer
Offer recommendations to customer
Perform multi-function operation of fuel console
Perform multi-function operation of lottery machines
Perform multi-function operation of money order machine
Perform multi-function operation of telecom transactions
Report to work on time
Follow appearance code
Maintain store facility condition
Maintain store equipment
Perform general housekeeping duties
Perform multi-function cleaning duties
Maintain store cleanliness inside
Perform basic upkeep of equipment
Perform basic cleaning of equipment
Inspect store facilities for safety
Inspect store facilities for cleanliness
Inspect store facilities for proper working order
Inspect store equipment for safety
Inspect store equipment for cleanliness
Inspect store equipment for proper working order
Notify Store Manager of equipment failure
Notify Store Manager of maintenance needs
Notify Store Manager of supply needs
Complete build-to’s for ordering merchandise
Complete build-to’s for purchasing merchandise
Receive vendor deliveries
Verify vendor deliveries
Maintain adequate stock
Maintain store supplies
Rotate stock properly
Place advertising signage
Place pricing signage
Control merchandise shortages
Control cash shortages
Control other selling expenses
Assist in maintaining proper inventory levels
Assist in shift audits
Keep accurate cash records
Keep accurate sales records
Keep accurate inventory control records
Account for variances
Notify Store Manager of sales discrepancy
Notify Store Manager of cash discrepancy
Notify Store Manager of inventory discrepancy
Follow guidelines for product breakage
Follow guidelines for product spoilage
Report employee injuries
Report customer injuries
Report property damage
Report improper sanitation
Report improper waste disposal
Report unsafe conduct
Report unlawful conduct
Report unethical conduct
Keep accurate record of shift paperwork
Keep accurate record of timekeeping paperwork
Take inventory of supplies
Take inventory of equipment
Attend job-related meetings
Perform other duties as assigned
Full Job Description
Store 2743214: 1330 Youngstown Warren Rd, Niles, Ohio 44446 # _**Shift Availability**_ Flexible Availability ** _Time Type_** Part time **ESSENTIAL DUTIES:** _**_The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:_**_ ****Customer Satisfaction:**** Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives assistance and offers suggestions or recommendations to the customer. * Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold. * Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc. * Reports to work on time and follows the dress and appearance code. ****Facility Condition:**** Maintains the store facility’s condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties: * Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores. * Inspects store facilities and equipment for safety, cleanliness, and proper working order. * Notifies Store Manager of any equipment failure or maintenance/supply needs. ****Merchandising:**** Completes build-to’s for ordering/purchasing merchandise. Receives and verifies vendor deliveries. * Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly. * Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows. ****Sales Controls:**** Controls merchandise, cash shortages, and other selling expenses. * Assists in maintaining proper inventory levels and shift audits. ****Financial Controls:**** Keeps accurate cash, sales and inventory control records and accou
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