Greystar
OvernightConcierge
“Overnight Concierge at Greystar. Skills: resident services, information source for residents, help to residents related to local market resources. Organizes, coordinates, and implements various resident services and programs. acts as an information source for and help to residents related to local market resources”
Industry & Context.
stand, walk, and/or sit for extended periods of time, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas, work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet), push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance, Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position, work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays
What You'll Do.
and implements various resident services and programs
acts as an information source for and help to residents related to local market resources
Greets prospects and residents as they enter the office/leasing area
ensure the comforts of prospects and visitors while they wait to speak with a team member
routes all calls to the appropriate team member for assistance
assists with completed service request call backs as necessary
Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival
manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs
Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
Maintains tracking logs for equipment rentals
dry cleaning services
and/or other services provided by the community
Assists the community team with scheduling
planning and organizing resident activities and programs
Keeps detailed information on local area restaurants
and other pertinent information that may be of interest to residents
How You'll Work.
Team & Collaboration
Assists the community team with scheduling, planning and organizing resident activities and programs
Communication Scope
Answers phone calls; notifying residents of all package deliveries within 24 hours
Applying for this Overnight Concierge role?
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