Four Seasons
OvernightBellAttendant
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“Overnight Bell Attendant at Four Seasons. Assist guest with luggage during arrival and departure. Make necessary deliveries to and pick up from guest rooms”
What They're Looking For.
Must Have
Ability to read, write and speak English
What You'll Do.
Assist guest with luggage during arrival and departure
Make necessary deliveries to and pick up from guest rooms
Transport guest and hotel packages and parcels
Greet guests and escort them to their rooms
Deliver luggage to room upon check-in
Pick up luggage from room upon departure
Maintain proper records of deliveries and pick-ups
Handle all guest interactions with hospitality and professionalism
Accommodate special requests
Resolve customer complaints
Assist customers in all inquiries
Collect guest requests for morning newspapers
Place newspapers in bags and deliver
Greet all guest passing through lobby
Offer guests assistance
Comply with Four Seasons’ Work Rules and Standards of Conduct
Work harmoniously and professionally with co-workers
Perform errands for guests and the hotel
How You'll Work.
Team & Collaboration
Works harmoniously and professionally with co-workers and supervisors
Communication Scope
Ability to read, write and speak English
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments. **BASIC PURPOSE:** Assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels. Shines guest shoes. **ESSENTIAL FUNCTIONS:** 1\. Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper record
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