OutsideSalesAccountManager

## Essential Duties & Responsibilities Provide pre-sale and post-sale support to AV Department and Customers Obtain a thorough Needs Assessment Determine customer needs Complete an onsite Needs Assessment survey Complete and review the Scope of Work that provides the desired solution Provide support to the Project Attend Customer meetings to help determine needs Effectively demonstrate new AV products to customers Assist with company functions and special events Research and Development Work with Design Engineers and Systems Engineers to prove concepts and test products Work with vendors to resolve product issues Provide resource scheduling guidance for project management and service managers Review scope to help determine best technical resource be assigned for new installations Provide guidance to installation managers and customers Assist with Customer Qualification Review plans of similar scope and budget to help qualify sale Provide support to the project - working with internal and external resources Reporting and Communication Maintain current information about the project in Connectwise and/or NetSuite Review project estimates for accuracy Maintain all pertinent documents in SharePoint Meet performance standards of the department Contribute to and plan to meet GP Targets for the Fiscal Year ## Competencies and Skills Ability to interpret building blueprints, technical procedures and governmental regulations Ability to write reports, business correspondence, and develop procedure manuals Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference and volume Ability to apply basic geometry and algebra skills Ability to communicate in a clear and positive manner ## Knowledge, Education and Skills Bachelor's degree from a four-year university; two years related experience an