OutreachSpecialist

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights. Konovo provides healthcare organisations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms. As we transition from a service-oriented model to a product-driven platform, we are expanding our hybrid Bengaluru based team. We are looking for an Outreach Specialist to contribute to our mission by helping us to engage and activate healthcare providers to participate in impactful and rewarding research opportunities. You will be the voice of Konovo as you speak with Healthcare Providers across the globe about the opportunities to participate in healthcare market research that Konovo offers. How You’ll Make an Impact: Engage new healthcare professionals (doctors, nurses, technicians etc) to participate in paid market research via phone and email Remind existing members who have agreed to participate in market research of opportunities associated with their account via phone and email Deliver clear and effective written and verbal communication in English to both internal teams and external stakeholders. Ask a series of scripted questions over the telephone to determine whether research opportunities fit the prospective participant’s experience Use Excel, Outlook, Teams, and Salesforce to track efforts and communicate across departments Work both independently and with colleagues and senior staff to support production Support operations team with independently managed phone-based tasks such as reminder, confirmation, and scheduling calls