St. Luke's
healthcare
OutreachLabCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Outreach Lab Coordinator at St. Luke's. Skills: phlebotomy, registration, customer service. assisting with the daily operational requirements of their aligned outpatient lab patient service centers. triage/problem solve for PSC operational and phlebotomy clinical workflow issues”
Industry & Context.
triage/problem solve for PSC operational and phlebotomy clinical workflow issues
Ability to operate a motor vehicle in order to travel to any Lab Outreach patient service center or St. Luke’s location, Sitting up to 6 hours per day, up to 2 hours at a time, Standing for up to 8 hours a day, 1 hour at a time, Continuous use of fingers and hands to manipulate objects, Frequent twisting and turning, Frequent stooping, bending, crouching and reaching above shoulder level, Seeing as it relates to normal and peripheral vision, Hearing as it relates to normal conversation and telephone use, Occasional lifting, carrying and pulling objects up to 25lbs, Ability to push up to 250 lbs in a wheelchair, Frequent travel to patient service centers
What They're Looking For.
Must Have
3+ years phlebotomy experience in a hospital or medical office setting, Highly competent in registration procedures and insurance processing required, Computer experience with Microsoft Word and Excel required
Nice to Have
Associate college degree preferred, Previous experience working as a medical registrar preferred, Knowledge of medical terminology preferred
What You'll Do.
assisting with the daily operational requirements of their aligned outpatient lab patient service centers
triage/problem solve for PSC operational and phlebotomy clinical workflow issues
coordinates day-to-day activities and operations of assigned PSCs
supports departmental compliance requirements
provides ‘at the elbow’ training for identified employees
supports departmental performance driven initiatives
site policy/procedural compliance
inventory management support
Updates schedules and attendance
for aligned locations
maintain schedules for coverage at all Lab Outreach patient service centers
identify phlebotomy resources for lab focused events
Perform phlebotomy job responsibilities to provide phlebotomy coverage at PSC if needed
support with the opening of new sites
and regulatory policies/protocols
Prepares for and ensures compliance
with all regulatory inspections (JC
competency assessments/validations
site facility/safety protocol requirement
employee continuing education
Ensures documentation is completed and provided to employee’s manager
Provides employee with remedial training as necessary
training/orientation of new employees
conducts at the elbow training for any employee needing additional skill development
timely tracking of QA errors/program
timely at the elbow skill coaching of staff
Serves as a subject matter expert for hospital information system
stays up to date with all information pertaining to department and job functions
Maintains working knowledge of policies/procedures pertaining to Lab Outreach
Demonstrate proficiency in Lab Outreach and registration workflows
Ensures manuals are standardized across the department
Maintains current documentation at PSCs
Maintains confidentiality of all materials handled within the Network/ Entity
proper release of information
How You'll Work.
Team & Collaboration
Works in tandem with the Regional Manager; Work in partnership with Staffing Schedule Coordinator; Support Regional Manager; Coordinates with other Coordinators, Supervisors, and managers
Communication Scope
interpersonal skills
Full Job Description
### _St. Luke 's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission_ _of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient 's ability to pay for health care._ A Lab Outreach Coordinator role is responsible for assisting with the daily operational requirements of their aligned outpatient lab patient service centers. This individual works in tandem with the Regional Manager to help triage/problem solve for PSC operational and phlebotomy clinical workflow issues, coordinates day-to-day activities and operations of assigned PSCs, supports departmental compliance requirements, provides ‘at the elbow’ training for identified employees, and supports departmental performance driven initiatives. **JOB DUTIES AND RESPONSIBILITIES:** * Focuses on the administrative and technical aspects of outpatient lab operations at their assigned PSCs/ for Reg. Managers (ex., scheduling, performance tracking, etc). * Supports the effective facilitation of daily operational requirements for aligned locations (employee support, ‘at elbow training’, site policy/procedural compliance, inventory management support, etc.). * Updates schedules and attendance, in UKG/Shifts, for aligned locations in preparation for approval by Regional Manager. * Work in partnership with Staffing Schedule Coordinator to maintain schedules for coverage at all Lab Outreach patient service centers and identify phlebotomy resources for lab focused events. Perform phlebotomy job responsibilities to provide phlebotomy coverage at PSC if needed. * Support Regional Manager with the opening of new sites as requested. * Supports adherence to safety, compliance, and regulatory policies
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