Lighthouse Behavioral Health Solutions
Behavioral Health
OutreachCoordinator
Neural analysis suggests this role is
optimal for Mid candidates.
“Outreach Coordinator at Lighthouse Behavioral Health Solutions. Skills: Establishing and maintaining positive, collaborative relationships with community stakeholders, Engaging community organizations, partners, and local leaders, Promoting awareness of the organization’s services, Building strategic partnerships, Driving referral growth. Identify, prospect, and establish new referral partnerships with healthcare providers, community organizations, and key stakeholders to drive consistent referr”
What You'll Achieve.
Drive consistent referral growth; Own and achieve referral volume targets (quotas); Increase referral conversion rates; Grow long-term business; Generate new leads; Elevate brand visibility; Increase admissions; Enhance partner experience and outcomes
Industry & Context.
Valid State of Ohio Driver's License, insurance, reliable vehicle, Ability to regularly drive to off-site meetings, community partner locations, outreach events, and referral appointments, Ability to work flexible hours, including occasional evenings and weekends as needed, Must pass BCI check, all Corporate Compliance checks, and employment drug screen
What They're Looking For.
Must Have
Bachelor's degree in Business, Communications, Public Relations, Healthcare Administration, Marketing, or a clinical field, or equivalent experience, Minimum of two (2) years of experience in working in behavioral health, substance use treatment, healthcare, or recovery-oriented systems of care, Valid State of Ohio Driver's License, insurance, reliable vehicle, Ability to regularly drive to off-site meetings, community partner locations, outreach events, and referral appointments, Ability to work flexible hours, including occasional evenings and weekends as needed, Must pass BCI check, all Corporate Compliance checks, and employment drug screen
Nice to Have
Prior experience in business development, referral development, or external relations within a clinical or nonprofit environment, Knowledge of local community resources, referral networks, and service providers within the region, Experience conducting presentations, trainings, or community education sessions, Familiarity with CRM systems, referral tracking platforms, or outreach databases, Demonstrated success building and sustaining strategic partnerships
What You'll Do.
and establish new referral partnerships with healthcare providers
community organizations
and key stakeholders to drive consistent referral growth
Own and achieve referral volume targets (quotas) by developing and executing strategic outreach plans across assigned territories and partner segments
Strengthen and expand existing referral relationships by increasing engagement
improving utilization
and identifying opportunities for service line growth
Conduct regular in-person and virtual meetings with referral partners to promote services
and increase referral conversion rates
Develop and execute strategic account plans for high-value partners to deepen relationships and grow long-term business
Represent the organization at industry events
networking opportunities
and community forums to generate new leads and elevate brand visibility
Serve as the primary point of contact for referral partners
ensuring responsive communication
and ongoing relationship management
Collaborate with clinical and operations teams to align partner expectations
improve service delivery
and enhance referral partner satisfaction
Analyze referral trends and partner performance data to identify growth opportunities
and areas for strategic focus
and referral outcomes in CRM provide regular performance reports against growth goals
Lead and support the development and execution of business development strategies to expand market share and increase admissions
Drive community education and outreach initiatives that directly support referral generation and brand positioning
Continuously evaluate market conditions and competitor activity to adjust strategies and maintain a competitive advantage
Support organizational quality and performance improvement initiatives that enhance partner experience and outcomes
How You'll Work.
Team & Collaboration
Collaborate with clinical and operations teams to align partner expectations, improve service delivery, and enhance referral partner satisfaction
Communication Scope
Effective communication
Full Job Description
Lighthouse Behavioral Health Solutions (LBHS) offers a full continuum of care, including outpatient, intensive outpatient, partial hospitalization, residential treatment, psychiatric services, and medication‑assisted treatment. We take pride in creating a welcoming, compassionate environment where individuals feel supported. Our team believes in every client’s ability to achieve recovery and rebuild meaningful, engaged lives in their communities. Position: Outreach Coordinator Job Summary: The Outreach Coordinator plays a crucial role in establishing and maintaining positive, collaborative relationships with community stakeholders. This position is primarily responsible for engaging community organizations, partners, and local leaders to promote awareness of the organization’s services and to build strategic partnerships that support and advance the mission. Through effective communication, outreach, and collaboration, the Liaison serves as a key ambassador for the organization within the community. Duties and Responsibilities: Duties include, but are not limited to: Identify, prospect, and establish new referral partnerships with healthcare providers, community organizations, and key stakeholders to drive consistent referral growth Own and achieve referral volume targets (quotas) by developing and executing strategic outreach plans across assigned territories and partner segments Strengthen and expand existing referral relationships by increasing engagement, improving utilization, and identifying opportunities for service line growth Conduct regular in-person and virtual meetings with referral partners to promote services, communicate value, and increase referral conversion rates Develop and execute strategic account plans for high-value partners to deepen relationships and grow long-term business Represent the organization at industry events, networking opportunities, and community forums to generate new leads and elevate brand visibility Serve as the primary poin
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