Shields Health Solutions
OutpatientPharmacyTechnician
Neural analysis suggests this role is
optimal for Mid candidates.
“Outpatient Pharmacy Technician at Shields Health Solutions. Skills: medication adherence support, prescription interpretation, patient communication. Interpret and enter prescriptions. Clarify prescription orders”
Industry & Context.
resolves recommend implements change
personal and communication discretion and confidentiality essential as position deals with highly sensitive and private data
What They're Looking For.
Must Have
nationally certified, registered as a technician with the State of employment, Certified Pharmacy Technician (CPhT), High school diploma or GED, 1+ years experience as a Pharmacy Technician
Nice to Have
5+ years’ experience as a Pharmacy Technician
What You'll Do.
Interpret and enter prescriptions
Clarify prescription orders
Label and fill prescriptions
Perform pharmaceutical calculations
Identify medications requiring special storage
Assemble supplies for medications
Prepare medication for delivery
Answer and resolve inbound inquiries
Provide outbound therapy check-ups
Secure refill prescriptions
Resolve insurance related issues
Assist patients with financial assistance
Maintain pharmacy inventory
Order and receive drugs
Communicate with patients over phone
Perform adjudication on test claims
Manage and update relevant data
Apply observations and recommendations
Recommend and implement change
Participate in process improvement initiatives
Act as a business partner
Keep information confidential
How You'll Work.
Team & Collaboration
Acts as a value-added business partner to stakeholders throughout the organization
Communication Scope
organizational and interpersonal skills; good listener/communicator
Full Job Description
Job Purpose: The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services. Candidates MUST be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience. Job Duties: Interpret and enter prescriptions. Clarify prescription orders with pharmacist and/or clinician as appropriate. Label and fill prescriptions for the pharmacist to verify. Perform pharmaceutical calculations. Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Prepares medication for delivery to patients and departments. Answers, resolves, and triages inbound inquiries. Provides outbound therapy/medication adherence check-ups. Secures refill prescriptions. Resolves insurance related issues and assists patients with various forms of financial assistance. Maintains pharmacy inventory including drug ordering and receiving. Communicate directly with patients over the phone to assist them in the awareness of their medications. Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolves problems; recommend improvements; implements change. Actively participates in process improvement initiativ
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