VillageMD
healthcare
OutpatientCareTechnicianOrthopedics
“Outpatient Care Technician - Orthopedics at VillageMD. Skills: patient flow, intake, vital signs, procedures, administrative tasks, Scheduling patient appointments, Scheduling tests, Obtaining patient information, Verifying patient information, Updating patient information, Collecting lab specimens, Obtaining vital signs, Documenting vital signs in EHR, Reviewing medication list in EHR, Reconciling medication list in EHR, Documenting allergies in EHR. Assists Physician, APP with patient care, pa”
Industry & Context.
Ability to perform well in difficult situations; Troubleshoots department specific equipment
What They're Looking For.
Must Have
Must obtain BLS within 60 days of hire.
Nice to Have
A background in the medical field preferred but not required., Knowledge of medical office and terminology is preferred., Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred., Experience with Standard Office Technology in a Window based environment preferred.
What You'll Do.
APP with patient care
and administrative tasks.
Greets patients/family.
Schedule patient appointments and tests in an efficient and timely manner.
Answers the telephone promptly.
Takes an accurate message when needed and delivers to the appropriate individual.
Demonstrate appropriate etiquette.
Schedules appointments accurately and appropriately according to departmental guidelines
Schedules and enters diagnostic tests and procedures into order management system
following all appropriate workflows.
and updates patient information including demographics
HIPAA forms and financial waivers.
Prepares the examination room.
Escorts patient into the room.
Cleans examination room when exam is complete.
Ensures proper preparation for patient visit.
Prepares pertinent information needed for patient visit.
Communicates & provides care consistent with the age
and developmental needs of the patient.
Collects lab specimens according to departmental guidelines.
Accurately labels specimens.
Accurately completes any/all necessary forms for the patients.
Obtains vital signs: BP
height & weight accurately and completely as required.
Documents appropriately in EHR.
Works cooperatively with Patient Service Representative (PSR) and other clinical staff to ensure timely pre-authorizations.
Appropriately reviews and reconciles medication list in EHR.
Accurately documents allergies in EHR.
Employs appropriate and timely use of tasking in EHR.
Confirms future appointments as needed.
Communicates with the Office Supervisor / Manager appropriately and promptly.
Consistently and accurately stocks examination rooms with all necessary supplies.
Monitors supply inventory
completes and directs requisitions for supplies
Maintains proficiency with department specific equipment
troubleshoots and reports malfunctions promptly.
Appropriately adheres to universal safety precautions when disposing of medical waste.
Demonstrates flexibility with various work schedules.
Recognizes and performs duties which need to be performed although not directly assigned.
Verbalizes and demonstrates understanding medical emergency procedure.
Complies with all SMG regulatory policies
procedures and standards.
Understands and performs within scope of practice.
Other duties as assigned and/or required i. e. EKG
How You'll Work.
Team & Collaboration
Works cooperatively with Patient Service Representative (PSR) and other clinical staff to ensure timely pre-authorizations.; Communicates with the Office Supervisor / Manager appropriately and promptly.
Communication Scope
Ability to communicate in English, both orally and in writing
Applying for this Outpatient Care Technician - Orthopedics role?
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