Four Seasons
OutletsManager(DepartmentHead)
“Outlets Manager (Department Head) at Four Seasons. Skills: Guest Experience, Team Leadership. Ensure outlets operate in line with Four Seasons. Drive personalized, intuitive, and anticipatory service”
Industry & Context.
Service recovery; Crisis management
Occasional travel, 09 hour scheduled days, Work hours may vary based on need
What They're Looking For.
Must Have
Two to three years previous experience as manager position in Food & Beverage, Requires reading, writing and oral proficiency in the English language
What You'll Do.
Ensure outlets operate in line with Four Seasons
and anticipatory service
Review daily guest feedback
Lead immediate service recovery
Maintain floor presence during peak operations
Manage outlet P&L performance
Monitor food & beverage cost percentages
Drive upselling culture
Ensure correct revenue posting in Micros / Opera
Support budgeting and forecasting process
Conduct daily briefings and weekly outlet meetings
Ensure execution of 5-10-5 training plan
Drive EOM nominations and recognition culture
Conduct performance reviews and coaching sessions
Ensure SOP compliance across all outlets
table setup standards
Oversee beverage inventory accuracy and cost control
Ensure smooth coordination between Kitchen
Enforce HACCP and food safety standards
Become the EHC Champion for F&B Service
Ensure responsible alcohol service
Monitor grooming and uniform standards
How You'll Work.
Team & Collaboration
Coordination between Kitchen, Stewarding, and Service
Communication Scope
Daily briefings; Weekly meetings
Applying for this Outlets Manager (Department Head) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Four Seasons?
Real rants from real employees. Read before you apply.