Minor International
Hospitality
OutletSupervisor
“Outlet Supervisor at Minor International. Skills: Guest satisfaction, Team management, Service standards. Promote guest satisfaction. Develop team environment”
What You'll Achieve.
Ensure guest satisfaction
Industry & Context.
Problem solving
What They're Looking For.
Must Have
Previous experience in Food & Beverage leadership, Previous experience in Restaurant leadership, Previous experience in Outlet operations leadership
Nice to Have
Passion for leadership, Passion for teamwork, Eye for detail, Excellent guest service skills
What You'll Do.
Promote guest satisfaction
Develop team environment
Ensure prompt service delivery
Ensure courteous service delivery
Maintain positive guest image
Maintain cleanliness of guest areas
Assure guest satisfaction in food and beverage
Supervise prompt delivery of orders
Supervise courteous delivery of orders
Assist guests during shift
Communicate with kitchen
Maintain motivated staff
Maintain well-trained staff
Train Anantara service standards
Maintain Anantara service standards
Enforce Anantara service standards
Execute revenue control procedures
Execute check control procedures
Maintain safe work environment
Maintain sanitary work environment
Gather tools for running shifts
Implement tools for running shifts
Find solutions for problems
Manage last minute bookings
Be on floor during meal period
Ensure adequate coverage
Serve quality product
Maintain associate uniform standards
Manage repair and maintenance program
Exercise station rotation
Distribute stations fairly
Handle associate relations
Manage time adjustments
Assist associate job performance
Implement training program for associates
Encourage problem solving by associates
Establish effective communication with associates
Gain associate respect
Maintain fair counseling procedures
Maintain consistent counseling procedures
Maintain fair disciplinary procedures
Maintain consistent disciplinary procedures
Identify incentive programs
Recommend incentive programs
Identify new ideas of operation
Recommend new ideas of operation
Identify new methods of operation
Recommend new methods of operation
How You'll Work.
Team & Collaboration
Team environment; Associate relations; Associate communication
Communication Scope
Guest communication
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