The Baltimore Marriott Inner Harbor
OutletServer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Outlet Server at The Baltimore Marriott Inner Harbor. Skills: Guest service, Order taking, Beverage service. Check station set-up. Check station cleanliness”
What You'll Achieve.
Achieve customer satisfaction; Achieve quality service; Meet financial goals; Exceed financial goals
Industry & Context.
Transport trays 30lbs
What They're Looking For.
Must Have
Basic food knowledge, Basic beverage knowledge, Basic service standards, Basic guest relations, Basic etiquette, Knowledge of table settings, Knowledge of service ware, Knowledge of menu items, Ability to remember menu items, Ability to transport trays, Ability to operate equipment, Ability to establish relationships, Ability to operate keyboard, Ability to learn POS, Effective verbal skills, Effective written skills, Ability to adapt communication
What You'll Do.
Check station cleanliness
Repeat order to guest
Retrieve orders from kitchen
Confirm order accuracy
Deliver order to guest
Serve alcoholic beverages
Check guest satisfaction
Market specialty coffees
Serve specialty coffees
Operate POS procedures
Present check to guest
How You'll Work.
Team & Collaboration
Help co-workers
Communication Scope
Verbal communication; Written communication
Full Job Description
**About Us** Located in the vibrant heart of downtown, the Baltimore Marriott Inner Harbor at Camden Yards offers exceptional opportunities for our valued associates. Positioned for convenience with easy access to public transit and a discounted on-site parking option, commuting is effortless. Our team members enjoy complimentary meals, uniforms, and a wide range of career advancement possibilities—allowing you to build a fulfilling career while supporting your family and loved ones. Whether you seek a full-time position or a flexible part-time role, we welcome you to become part of our close-knit family. By joining us, you’ll be part of a passionate, fun-loving team that works hard and supports each other. As a member of the HEI family, you will experience the benefits of the HEI Loves culture, which is dedicated to celebrating our associates through competitive compensation, comprehensive benefits, and generous paid time off. Beyond the basics, our associates enjoy health and wellness programs, robust retirement plans, travel benefits, product and service discounts, and much more. At the Baltimore Marriott Inner Harbor, we’re committed to supporting you every step of the way, both professionally and personally. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. **Overview** Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. ### **Essential Duties and Responsibilit
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