Le Meridien Cambridge
OutletManager
“Outlet Manager at Le Meridien Cambridge. Skills: Customer satisfaction, Quality service, Financial goals. Direct day-to-day operations restaurant. Direct day-to-day operations room service”
What You'll Achieve.
Achieve customer satisfaction; Achieve quality service; Achieve compliance corporate policies; Achieve compliance franchise policies; Achieve compliance federal regulations; Achieve compliance state regulations; Achieve compliance local regulations; Meet financial goals; Exceed financial goals; Maximize revenue; Minimize expenses; Ensure adequate supplies; Ensure adequate staff; Provide top quality customer service; Ensure quality experience; Enhance future sales prospects
Industry & Context.
Investigate activities; Analyze activities; Investigate information; Analyze information; Logical conclusions; Recommendations
What They're Looking For.
Must Have
Two years post-high school education, Two+ years full employment related position, Thorough knowledge restaurant/hotel practices, Knowledge policies and procedures, Supervision skills required, Management skills required, Communication skills required, Ability investigate and analyze, Ability make decisions, Knowledge hotel operations, Leadership skills to motivate, Leadership skills to develop staff, Able set priorities, Able plan, Able organize, Able delegate, Written communication skills concise, Written communication skills well organized, Written communication skills complete, Written communication skills clear, Ability work under time constraints, Ability work under deadlines, Effective verbal communication skills, Effective written communication skills, Ability adapt communication style
Nice to Have
Hotel experience preferred
What You'll Do.
Direct day-to-day operations restaurant
Direct day-to-day operations room service
Direct day-to-day operations bar operations
Manage Human Resources outlets
Implement company programs
Manage operations restaurant
Manage operations room service
Respond customer trends
Respond customer needs
Respond customer issues
Respond customer comments
Create buffet presentations
Recommend buffet presentations
Implement buffet presentations
Monitor maintenance outlet areas
Monitor maintenance outlet equipment
Control maintenance outlet areas
Control maintenance outlet equipment
Monitor sanitation outlet areas
Monitor sanitation outlet equipment
Control sanitation outlet areas
Control sanitation outlet equipment
Comply attendance rules
Perform job-related duties
How You'll Work.
Team & Collaboration
Guest service; Guest satisfaction
Communication Scope
Written communication; Verbal communication; Adapt communication style
Process & Methodology
Planning, Organizing, Delegating
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