Accor

Hospitality

OutletManager

Rio de Janeiro, Brazil FULL TIME
The Brief

“Outlet Manager at Accor. Skills: Outlet Management, F&B Operations, Guest Experience, Cost Control, Revenue Management. Manage the day-to-day operations of Sel d'Ipanema Beach. Ensure service excellence aligned with brand standards and guest expectations”

What You'll Achieve.

Ensure service excellence aligned with brand standards and guest expectations; Drive revenue growth; Monitor guest satisfaction scores and online reviews; Handle guest concerns promptly and professionally

Industry & Context.

Hospitality
Problems you'll solve

Problem-solving

What They're Looking For.

Must Have

Proven experience as Outlet Manager or Assistant F&B Manager in upscale or luxury, Understanding of P&L and cost control, Leadership skills with the ability to motivate and develop, Commercial mindset with focus on revenue, Excellent communication and problem-solving, Fluency in English and Portuguese, Ability to perform in high-volume, fast-paced environments

Nice to Have

Pre-opening experience is a plus

What You'll Do.

Manage the day-to-day operations of Sel d'Ipanema Beach

Ensure service excellence aligned with brand standards and guest expectations

Monitor and control Food & Beverage costs

Drive revenue growth through upselling

and operational improvements

Supervise reservation flow and optimize seating

Maintain strict inventory control and support purchasing

Ensure compliance with health

and sanitation standards

Monitor guest satisfaction scores and online reviews

Handle guest concerns promptly and professionally

Support the F&B Manager in pre-opening activities for the hotel’s F&B division

Assist with SOP implementation

onboarding and team training

Participate in soft opening preparation and execution

How You'll Work.

Team & Collaboration

Support the F&B Manager in pre-opening activities; Assist with SOP implementation, onboarding and team training; Be a passionate team player

Communication Scope

Excellent communication

Process & Methodology

Support the F&B Manager in pre-opening development of the F&B division, Participate in soft opening preparation and execution

Free ATS check

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