The Madison Hotel
OutletLoungeAssistantManager
“Outlet Lounge Assistant Manager at The Madison Hotel. Skills: Restaurant operations, Bar operations, Staff management. Manage restaurant operations. Manage room service operations”
What You'll Achieve.
Maximize revenue; Minimize expenses; Ensure optimal service; Ensure quality service; Ensure guest hospitality
Industry & Context.
Investigate activities; Analyze activities; Analyze information; Make logical conclusions; Make recommendations
What They're Looking For.
Must Have
More than two years of post-high school education, Two years of full employment in a related position, Thorough knowledge of restaurant/hotel practices, Supervision/management communication skills, Ability to investigate and analyze, Ability to make decisions based on policy, Knowledge of hotel operations, Effective verbal and written communication skills, Ability to adapt communication style
Nice to Have
Hotel experience preferred
What You'll Do.
Manage restaurant operations
Manage room service operations
Manage bar operations
Interview staff members
Develop staff members
Recommend performance evaluations
Resolve staff problems
Recommend staff discipline
Recommend staff termination
Implement company programs
Ensure compliance with LSOPs
Ensure compliance with SOPs
Ensure compliance with safety regulations
Ensure compliance with federal regulations
Ensure compliance with state regulations
Ensure compliance with local regulations
Provide guest service
Provide guest hospitality
Analyze current activities
Make logical conclusions
Make decisions based on policy
Make decisions based on procedures
Forecast outlet budgets
Implement outlet budgets
Monitor outlet budgets
Control outlet budgets
Report on outlet budgets
Ensure adequate supplies
Ensure adequate staff
Respond to customer trends
Respond to customer needs
Respond to customer issues
Respond to customer comments
Enhance future sales prospects
Monitor maintenance of outlet areas
Monitor sanitation of outlet areas
Monitor maintenance of equipment
Monitor sanitation of equipment
Comply with attendance rules
Perform other job-related duties
How You'll Work.
Team & Collaboration
Work with staff members; Work with guests
Communication Scope
Supervision communication; Management communication; Verbal communication; Written communication; Adapt communication style
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