OTProcessController

APM Terminals Are you ready to embark on an exciting career journey in the dynamic world of terminal operations? APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group, we're dedicated to delivering excellence in container handling, logistics solutions, and maritime services across the globe. At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation. **The Role** As an **OT Process Controller** at our TM2 terminal, you will play a vital role in ensuring the seamless operation of our semi-automated container handling systems. Working in a shift-based rotation from the Integrated Operations Center (IOC), you will be the first line of support for control systems managing Quay Cranes, Automated Rail Mounted Gantry Cranes, and Shuttle Carriers. Your contributions will directly impact system availability, incident response, and operational excellence. Key responsibilities include: * Provide real-time system support during shift hours within the IOC * Monitor alarms, interfaces, and process flows for terminal equipment * Lead Level 1 troubleshooting and escalate to Level 2/3 as needed * Detect and resolve control system anomalies and software faults * Coordinate effectively with Operations, Asset Management, and IT teams * Document incidents, interventions, and shift handovers thoroughly * Ensure SLA compliance and proper communication flow within the Control Room * Support LEAN initiatives through accurate reporting and process documentation **What We’re Looking For** **Lean-minded:** we are looking for someone who brings a strong mindset of continuous imp