GoNetspeed

Construction

OSPFieldTechnician

$0–0k Utica, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“OSP Field Technician at GoNetspeed. Skills: service deployment, trouble resolution, Premise Installation and Service support, customer service. service deployment. trouble resolution for our expanding fiber network”

Industry & Context.

Construction
Problems you'll solve

Troubleshoot customer’s home network to isolate and resolve service-related issues

Eligibility Requirements

Adheres to all safety protocols, guidelines, and checklists

What They're Looking For.

Must Have

OSP Field Installation and Repair Technician Level 1 position

What You'll Do.

trouble resolution for our expanding fiber network

Provide Premise Installation and Service support for Fiber to The Home (FTTH) services

and repair services for Fiber To The Home (FTTH) customers

Complete installs for new services and equipment for customers by installing fiber drops

network interface devices

and wireless routers in accordance with company standards

Configure and install FTTH Internet devices

Troubleshoot customer’s home network to isolate and resolve service-related issues

Demonstrates and teaches customers how to use installed hardware & service

Maintains inventory of supplies on trucks and requisitions necessary supplies

Completes in detail all required Outside Plant related forms and reports

Adheres to all safety protocols

Performs other related duties as assigned

How You'll Work.

Communication Scope

educating customers on the use of products and services; Demonstrates and teaches customers how to use installed hardware & service

Full Job Description

## Description Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. The OSP Field Installation and Repair Technician Level 1 position is an entry level technician position, with training you will eventually be responsible for service deployment and trouble resolution for our expanding fiber network. GoNetspeed values prior experience, but also provides extensive on the job training in the various technologies and techniques used to break into this exciting industry.  There is opportunity for advancement as a technician through our tech level program. This position is a great fit for individuals who love to work on modern technology, like to work independently, and are willing and interested in learning new things. As an OSP Field Installation and Repair Technician Level 1 you will provide Premise Installation and Service support for Fiber to The Home (FTTH) services in a manner that aligns with the Company Culture, Mission, Vision, Values, Policies, Procedures, while meeting Safety and Installation Quality standards and delivering a Top-Level Customer Experience. Treat our customers with honesty and integrity and provide high quality affordable communications services. At GoNetspeed, we appreciate, recognize, and value the efforts of our employees. We also take an active role in the communities we serve through participation in area events and support of local organizations.   Our Vision To expand our role as a premier communications provider; dedicated to our customers, employees and the communities we serve; through the delivery of innovative communication an

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