Yubico Inc.

Technology

OrderProcessor

$55–75k ~AI est. Santa Clara, California, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Order Processor at Yubico Inc.. Skills: Order processing, Process improvement, Cross-functional coordination. Process and validate customer orders. Ensure accurate documentation”

What You'll Achieve.

Increase team efficiency

Industry & Context.

Technology
Problems you'll solve

Problem-solving skills

Eligibility Requirements

Report onsite five days a week

What They're Looking For.

Must Have

5 years in order processing, Experience with Sales, Finance, Customer Support, Logistics, Proficient with NetSuite, SalesForce, SFDC Service Cloud, Magento, Stripe, Proficient with Office/G-Suite apps, Ability to document SOPs, Implement process improvements, Located in San Francisco Bay Area, Report onsite to Santa Clara office five days a week

What You'll Do.

Process and validate customer orders

Ensure accurate documentation

Ensure accurate products

Ensure accurate pricing

Ensure accurate payment terms

Ensure timely fulfillment

Act as operational bridge

Resolve order discrepancies

Improve order workflows

Verify required documentation

Partner to identify order issues

Partner to resolve order issues

Partner to identify order exceptions

Partner to resolve order exceptions

Monitor orders from creation

Monitor shipping lead times

Address delays proactively

Provide status updates

Manage purchase order lifecycle

Manage returns process

Handle inbound order support requests

Create Standard Operating Procedures

Maintain Standard Operating Procedures

Create Work Instructions

Maintain Work Instructions

Identify workflow bottlenecks

Implement process improvements

Increase team efficiency

Provide timely status updates

Escalate issues to Sr. Manager

How You'll Work.

Team & Collaboration

Sales; Product; Customer Support; Customer Success; Solutions Engineers; Deals Desk; Finance; Production; Planning; Logistics; Inventory; Fulfillment teams

Communication Scope

Written communication; Verbal communication

Full Job Description

Meet Yubico: the creator of the most secure passkeys and leading provider of hardware authentication security keys. Our company’s mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard, and is public on Nasdaq Stockholm Main Market: YUBICO. Our customers include Fortune 500 companies, hundreds of government agencies and millions of individuals in over 160 countries that rely on Yubico technology to secure access to computers, online services and mobile apps. Our global customer base includes organizations of varying sizes, from large corporations such as Google, Amazon, Microsoft and Hyatt, to companies like Dyson. We are a global company with a strong company culture and employees located in over 14 countries. Yubico’s headquarters are based in Stockholm, Sweden, Santa Clara, CA and Singapore. Aligned with our mission to make the internet more secure for everyone, Yubico donates YubiKeys to organizations helping at-risk individuals through our philanthropic initiative, Secure it Forward. At Yubico, we offer: Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here). Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our Life at Yubico Page on LinkedIn and our awards here. The Role: We are looking for an Order Processor to process and validate customer orders end-to-end in Salesforce (SFDC), NetSuite and YubiKey as a Service (YaaS)

Free ATS check

Applying for this Order Processor role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about Yubico Inc.?

Real rants from real employees. Read before you apply.

Read Company Rants →