Giga Energy

manufacturing

OrderManager

Houston, Texas, United States
The Brief

“Order Manager at Giga Energy. Skills: order management, process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Manage the entire order lifecycle: receive, review, enter, and track customer orders in the ERP system. Coordinate with production planning to ensure orders are scheduled and manufactured on time”

Industry & Context.

manufacturing
Problems you'll solve

Resolve order discrepancies, delays, or quality issues; conflict-resolution skills

Eligibility Requirements

willing to work in the office full-time, outside of our bi-weekly WFH Fridays

What They're Looking For.

Must Have

Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field (or equivalent experience), 3–5 years of experience in order management, sales operations, or supply chain within a manufacturing environment, Familiarity with ERP systems (e. g. , NetSuite, HubSpot, Monday. com, Shipwell) and order processing workflows, understanding of production scheduling and inventory management principles, Excellent organizational and time-management skills with keen attention to detail, Ability to manage multiple priorities and deadlines in a fast-paced environment

Nice to Have

Customer-focused mindset with negotiation and conflict-resolution skills, Team-oriented with the ability to work independently when needed, Effective written and verbal communication for cross-functional collaboration and customer interaction, Ability to analyze data and generate meaningful reports

What You'll Do.

Manage the entire order lifecycle: receive

and track customer orders in the ERP system

Coordinate with production planning to ensure orders are scheduled and manufactured on time

Liaise with logistics and shipping teams to arrange timely delivery of finished goods

Act as primary point of contact for customers regarding order status

Monitor inventory levels to confirm availability of finished goods

Resolve order discrepancies

or quality issues with internal teams

Maintain accurate and up-to-date records in all relevant systems

Support sales and customer service teams with order-related queries

Ensure compliance with company policies

and any applicable regulations

How You'll Work.

Team & Collaboration

cross-functional communication with production, logistics, and customer service teams; Support sales and customer service teams with order-related queries; cross-functional collaboration

Communication Scope

Effective written and verbal communication

Free ATS check

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