Expeditors
Logistics
OrderManagement(OM)Agent
“Order Management (OM) Agent at Expeditors. Ensure smooth freight process flow. Ensure accurate data entry”
What You'll Achieve.
Meet KPI standards
Industry & Context.
What They're Looking For.
Must Have
6 months to 1 year related experience, Fluent in English
Nice to Have
Understanding of ocean documentation process a plus, Hazardous Materials certification
What You'll Do.
Ensure smooth freight process flow
Ensure accurate data entry
Track Order Management files
Send documents timely
Communicate arrival notices
Ensure accurate client billing
Ensure accurate vendor billing
Interact with customers
Arrange international shipments
Meet customer service standards
Maintain relationships with vendors
Maintain relationships with customers
Meet compliance at all times
Understand department process flow
Look for areas of improved efficiency
Ensure customer SOPs followed
Oversee communications
Escalate problems to Management
Applying for this Order Management (OM) Agent role?
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ANONYMOUS · UNFILTERED
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