Alfa Laval

OrderManagementExecutive,StandardOrders

$65–95k ~AI est. Malaysia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Order Management Executive, Standard Orders at Alfa Laval. Skills: Order management, Logistics, Planning. Execute and monitor end-to-end order management process. Expedite orders to ensure fulfillment”

What You'll Achieve.

Ensure orders are fulfilled properly and on time; Ensure smooth delivery; Ensure customer satisfaction

Industry & Context.

Problems you'll solve

See solutions rather than problems

What They're Looking For.

Must Have

Diploma or Degree in Business Administration/Commerce, Supply Chain or equivalent, Minimum 3 to 5 years’ working experience in orders management, logistics and planning, Good communication skills, MS and ERP applications skills, Ability to work independently with minimum supervision, Ability to interact with all levels and different cultures, Customer service oriented, Ability to prioritize and multitask

What You'll Do.

Execute and monitor end-to-end order management process

Expedite orders to ensure fulfillment

Discuss order specifications with sales companies or salesperson

Execute and manage order processes via ERP System

Place orders to internal factories/distribution centers and external

Communicate order status to customers

Follow up on order confirmation

Manage delivery arrangement with agreed budgets

Coordinate transport arrangements with customers and forwarders

Manage import/export shipment

Handle shipping documents with custom and authorities

Follow up on order backlogs

Manage warehouse inventory control

Manage warehouse goods movement

Ensure prompt invoicing process

Secure proof of delivery/collection

Support claims closure with customers

Improve order processes

Liaise and work closely with third party service

Perform ad-hoc tasks assigned by manager

How You'll Work.

Team & Collaboration

Cross-cultural environment; International environment; Sales companies; Internal factories; Distribution centers; External suppliers; Customers; Forwarders; Third party service providers

Full Job Description

_Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping._ _As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too._ **Who You Are** You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige. If the above sounds like you, this position might be just what you’re looking for! **About The Job** Responsible for executing and monitoring the end-to-end order management process, which includes expediting orders to ensure they are fulfilled properly and on time as per the agreed service levels. **Job Description** * Discuss the order specifications with the concerned sales companies or salesperson / internal sales (payment terms, delivery terms and other specific customer agreements). * Execute and manage the order processes (order to cash) via ERP System. * Place orders to internal factories / distribution centers and external suppliers. * Communicate with customers on order status and follow up on order confirmation with internal factories / distribution centers and external suppliers. * Manage the delivery arrangement with agreed budgets. Coordinate transport arrangements with customers and forwarders to ensure s

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