Johnson Controls
OrderManagementCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Order Management Coordinator at Johnson Controls. Skills: Order management, Customer service, Administrative procedures. Enter sales orders. Verify input data”
What They're Looking For.
Must Have
English language intermediate to advanced, PC skills – MS Office, intermediate level, Customer oriented with focus to details, Team player with proactive “can do” approach
Nice to Have
Previous experiences in customer service
What You'll Do.
Track product availability
Place purchase orders
Track original documentation
Handle warranty claims
How You'll Work.
Team & Collaboration
Work closely with Sales Teams; Work closely with Product Teams; Work closely with Pricing Teams; Liaise with customers; Liaise with suppliers
Full Job Description
**What you will do** We currently have a fantastic opportunity for an Order Management Coordinator to join the Indirect Customer Service Team supporting our Applied Equipment Business (HVAC) in Europe. You will be a central point of contact for customers and suppliers worldwide, working closely with Sales, Product and Pricing Teams. At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market for the smart building technologies. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun. We want a proactive and engaging person - Is this the right opportunity for you? We offer hybrid working model for this role where presence in office might be required once-twice per week. **How you will do it** As an Order Management Coordinator, you'll be taking care of major Applied Equipment customers creating an effective business support service for administrative procedures as well as ensuring accuracy and timeliness. You will be responsible for * Sales order entry * Verifying the input data (completeness, correctness and approvals according to company standards) * Product availability, prices and lead times * Order acknowledgement * Purchase order placement * Invoicing * Original documentation tracking (origin certificate, pro forma invoice, packing list, original bill of lading, containerization) * Archiving of the data in compliance to the company standards * Focal point for warranty claims * Promoting an efficient and professional image to all customers and suppliers, both internal and external at all times **What we look for** **Required:** * Higher Education or proven track of previous work experience (e.g. office, admin, customer support) * Graduates with initial student work experience / internships will be also considered * English language intermediate to advanced * PC skills – MS Office, intermediate level * Customer oriente
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