OpenAI
Technology
OrderManagement&BillingLead,CloudMarketplaces&Partnerships
“Order Management & Billing Lead, Cloud Marketplaces & Partnerships at OpenAI. Skills: Order Management, Billing Operations, Cloud Marketplaces, Partner Billing. Own end-to-end billing operations. Build and scale repeatable billing processes”
What You'll Achieve.
Improve billing reliability; Improve controls; Improve partner experience; Improve customer outcomes; Ensure accurate invoicing; Ensure timely invoicing; Ensure audit-ready invoicing
Industry & Context.
Solve complex problems; Navigate ambiguity
What They're Looking For.
Must Have
7+ years of experience in Billing Operations, 7+ years of experience in Order Management, 7+ years of experience in partner billing, 7+ years of experience in cloud marketplace operations, 7+ years of experience in usage-based billing environments, Hands-on experience with CPQ, Hands-on experience with ERP, Hands-on experience with billing platforms, Experience managing month-end reconciliations, Experience managing billing controls, Experience managing audit readiness
Nice to Have
Understanding of partner or marketplace billing models, Experience working with cloud marketplaces, Experience working with external partners, Experience working with ecosystem-based business models, Experience launching new partner channels, Experience operationalizing new partner channels, Analytical skills, Ability to thrive in a dynamic environment, Ability to manage competing priorities
What You'll Do.
Own end-to-end billing operations
Build and scale repeatable billing processes
Manage partner billing constructs
Partner with external partners
Support onboarding of new marketplaces
Scale execution through BPO teams
Embed AI and automation
Partner cross-functionally
Ensure data completeness and accuracy
Establish KPIs and dashboards
Develop and maintain operational documentation
How You'll Work.
Team & Collaboration
Revenue Systems; Product; Engineering; GTM; Finance; Partner Operations; External Partners; Legal; Deal Desk
Applying for this Order Management & Billing Lead, Cloud Marketplaces & Partnerships role?
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